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New Hampshire (NH) Hot Tub and Sauna Sales & Service: Sundance Spas, the nation's leading hot tubs and saunas, with showrooms in Merrimack and Meredith NH
707 Milford Road, East Merrimack, NH, 03054, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
After trying to find a Spa since July that worked for us we were about ready to give up. we came across Sundance Spa and called and spoke to Marc, he was able to provide us with a spa that met all of our needs and our price point. Not only has Sundance responsive but walked us through the whole spa and how to operate it. the install team was knowledgable and very professional, Joel was the lead installer who walked through all our questions. I would recommend them!!! we bought the Four Winds Maui II
Business response:
Thank you. You folks were a pleasure to work with and we are grateful to have you in our Hot Tub Family! Enjoy the Hot Tub season!
Since purchasing my spa in 2004 from Sundance Spas, NH, I recently needed to call for service. Mark was very helpful in taking me through a number of steps to diagnose an FL-1 error code. Mark determined the cause was a faulty pump and fortunately had one in stock. As I am very handy, I was able to install the pump the next day and get my spa up and running - What a great reason to buy and have service done locally!!
Business response:
Thank you Jim. Even though these are certainly challenging times and folks are under a lot of stress, it is always a pleasure to speak with you and I am happy we were able to help get your spa up and running. We are grateful and fortunate to have such great customers like you. I hope you have a wonderful weekend.
We bought our spa from this company about eight years ago. They were very good and the customer service was great. We had something break under warranty and that was fixed with ease. But, the last dealings we had with this company was horrendous. We needed a new cover and an arm that had bent. The total sale was $750. The arm was in stock and because of what we were spending, we were told free delivery. The arm was delivered, but the cover had to be ordered. The time frame we were given at the time was 4 weeks. Apparently, t... read more
This place is awful. I asked Mark who claimed to be the owner of Sundance spa, who was very rude and short with me on the phone. I had a one five second question he could have answered In the time it took him to tell me he doesn’t have time for me. Which is the silliest part. He Clearly doesn’t care about Sundance’s image as a company or their technical support for Sundance customers. Buyer beware This location Sucks big time! Deal with anyone but mark, he’s way to busy to be of any assistance!
We knew what we wanted and they had the exact one in stock and for an amazing price. it was so easy working with Mark and Joel and the delivery/set up was spot on. THANK YOU!
My husband and I recently moved to our new home, leaving a hot tub behind. 😞 The day we closed on our home we stopped at Sundance and met Marc. A week later we bought our new hot tub. Marc’s team delivered our hot tub as promised but our original electrician didn’t...😡. Eventually our new electrician Dan DeLeo worked his magic. Startup was rough, no fault of Marc’s or Sundance or Dan...that first night I messaged Sundance after hours and Marc answered within a short time, gave us his cell phone and talked with my husband 3... read more
We have heavy metal water that makes filling our tub a nightmare. Mark has been so patient and helpful, talking me through the issues, day by day! We have had our Denali for over 8 years, with minimal maintenance. When we finally needed some service, they were efficient and knowledgeable as well. THANK YOU!!
Outsanding Service! Joel from Sundance Spa was AWESOME! Very knowledgeable of the product. Fast and courteous service. I would highly recommend this Company! Thank you Joel & Mark @ Sundance Spas!
Mark who owns the business stands behind all of his products unconditionally, and takes exceptional care of all of his customers. You will be very happy if you buy your spa from him. He treats people the way they should be and want to be treated. A truly outstanding business. If you’re in the market for a spa, you owe it to yourself to visit him before you make any decisions. In my opinion, he and his products get 6 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Sundance Spas NH has a 4.1 star rating with 56 reviews.
Sundance Spas NH is closed now. It will open tomorrow at 9:00 a.m.
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