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19281 US-11, Watertown, NY, 13601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
When we sold our house 4 years ago the buyers wanted our hot tub left. I was disappointed and couldn’t wait to purchase another one for our new home and we finally did! SunDance is always our first choice. Great product and great customer service.
Business response:
Glad you're loving your new tub ! Thanks Nancy !
We had a pool set up recently and I would like to give kudo's to the 3 young men that did a really nice job. John S. , John C. & Phillip K. you were knowledgeable, courteous, efficient, punctual, and took time to explain important issues etc. to us. Job well done. We are very pleased. Hope you get some recognition for this review.
Business response:
Glad to hear you are happy Linda !
Thank you for delivering and installing our new salt water hot tub!!!! You made it look so easy!!! We had to replace our old one that we got from here 11 years ago! We never had any problems and maintaining the water was easy with a quick stop every now and then to test the water. Thank you and here’s to 11 more years!!!!
Called today 9am spoke to someone and then got forward to a voicemail, tried again around noon with someone who said she’d give me a call back, around 2:30 I tried again spoke with a man named Bill was just looking to see if they had a pool liner in stock I could buy today and he told me they’re busy I said okay just looking to pick up today if you had one in stock if not it’s not a big deal I can just order online he said okay have a good day and hung up. ☹️ Just looking to buy a liner I live over an hour away and was alrea... read more
I’ve been searching for a pool for my home an I decide to reach out to Sundance Leisure. I’ve called left several messages an not one call back! So I reached out to them on Fb an they sent me a message back letting me know they would send me an email on pricing.. Few days later nothing so I sent them another message still nothing in my email. Not gonna fight u to take my money! U lost a possible big sale! I own my own business an will be sharing my experience with others.
We wanted to make sure that we got on to give Sundance and Esp. Kyle a review. Thank you so much for excellent service and keeping in contact with us about our project. Work was done installing our quafra fire and explained to us clearly. Very much pleased !!!! we give you guys a 5 star review .
We went to a funeral today in Watertown for my nephews Mom. as A Sundance Lesiure Van passed us he stopped for the whole possession and removed his hat and put it over his heart. What a class act.
Brian, Mary, Kyle, and all the crew go above and beyond to make sure that their customers have quality service. We had a bit of a dilemma before a big party and those guys worked until dark and right back at early in the morning! Our pool was up and running and full of kids at the party! Thanks for taking such great care of your customers!!! Make sure you check out Sundance for your pool needs and much more!!
Excellent Service. Pleasure to work with.
SUNDANCE LEISURE has a 4.3 star rating with 213 reviews.
SUNDANCE LEISURE is open now. It will close at 6:00 p.m.
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