Suncoast Urology

FRANK M. 

on Birdeye

a year ago

THE OFFICE STAFF HERE, ESPECIALLY THE BILLING DEPARTMENT IS RUDE AND ARROGANT. MY DOCTOR, KEVINE SPIRES SUGGESTED THAT I TRY A NON-EVASE PROGRAM TO HELP MY URINARY FREQUENCY. THERE WAS NO GUARANTEE, BUT HE TOLD ME THAT THERE WAS NO FEE OR COPAY FOR THE PROCEDURE, SO I AGREED TO TRY IT. UNFORTUNATELY I RECEIVED A BILL FOR 3 TREATMENTS FOR 75.00. I WAS EXTREMELY UPSET. WHEN I QUESTION THE BILLING DEPARTMENT AND EXPLAINED THE SITUATION, AND TOLD ME OF THE CONVERSATION WITH DR SPIRES, SHE WAS ARROGANT AND RUDE AND WOULD NOT ALLO... read more

Bill D. 

on Birdeye

2 years ago

While I am not wild about a Urology appointment, I am never disappointed with the CARE I get at Suncoast Urology in particularly with Dr Buethe. He has taken time, explained and showed concern for not only my urology health realated problems but with all my concerns with my health. Offered sound advice and even though I have an HMO insurance he takes TIME. The staff have always been pleasant and even quick to kid around a bit which I find helps to put patients at ease. I give them 5 stars and wish he could be my Primary ... read more

Innominated 

on Birdeye

2 years ago

My Father contracted Prostate Cancer and went to this place to eradicate it. He became a regular, going every week for their miracle test, a urinalysis. He was ordered zero PET scans during his entire time as their patient of two full years. For two years he was told, “its normal,” to hurt as badly as he did. After the first year his health deteriorated considerably. This facility had no idea what could possibly be troubling him. He died without warning from Stage Four Cancer. He could have suffered far less, had these monst... read more

joel h. 

on Birdeye

2 years ago

I was told to get a sonogram of my kidney at an imaging company. I got the authorization from the insurance company and tried to set up appt at the imaging co. I was told Suncoast would have to send order over. I called Suncoast 4 times to work with the office manager to get order sent over. After the 3rd call she said she would take care of it and call me back. After a week, no call. I called the imaging company and they said they had no order. I called Suncoast back and asked the office to have the doctor call me. ... read more