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Summit Stair Inc
- Contractors
- Bethel, CT
About this business
Location details
101 Wooster St, Bethel, CT, 06801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The material was great, but the service was completely unacceptable. Specifically, working with Meghan was a terrible experience. Timelines were consistently missed, communication was incredibly poor, and her attitude was incredibly unprofessional and dismissive. It’s a shame the product quality is overshadowed by such awful customer service.
Our hardwood flooring company coordinated with Summit Stair to replace an antique stair post that our dog ate as part of a bigger project. Summit was timely, organized, communicated, and above all professional. Dominic who installed the post was so incredibly talented and true master of his craft. We were elated by his work. Such a lovely gentlemen. Highly recommend Summit - and for future projects we would request Dominic. Thank you.
The stairs came out great. We provided photos of what we liked and they exceeded our expectations. Ernie did an amazing job and left the area clean when he was done. Office staff was responsive and helpful. Gary answered all my questions.
New owners have let the company go downhill, very much quantity over quality these days. staff are completely unprofessional.
New ownership is negatively affecting this company. Stair quality has progressively gotten worse over the past year, your stairs might be delivered already damaged. Measurements are usually off so they will have to remake the stairs or come and make repairs often. They don’t follow OSHA standards at their shop, very unorganized and unorthodox. The rail installers at least do a decent job.
Frequently asked questions about Summit Stair Inc
How is Summit Stair Inc rated?
Summit Stair Inc has a 3.5 star rating with 8 reviews.
When is Summit Stair Inc open?
Summit Stair Inc is open now. It will close at 3:30 p.m.
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