Summit Exteriors - Roofing Rochester NY

Tiffany Cooper 

on Google

4 days ago

Update 06/03/26: They left a comment 3 months ago saying they'd reach out but still hasn't reached out to me. Update 02/17/26: Unresolved 12/12/24: Still unresolved. 06/16/24 Summit Exteriors has responded to my initial review. However, it has been two months since their response, and the main issues remain unresolved. They have not contacted me via phone or email, only replying to this Google review. Despite having all my contact information—email, cell phone, and house phone—they have not reached out to address the problem... read more

William Kawakita 

on Google

3 weeks ago

I have started working with Summit Exteriors to fix my house, which was affected by hail damage. They began replacing the roof and received the insurance check (for the complete house repairs), but now they are not responding to my requests to fix the rest of the damages in my house (siding, windows, and garage door). After they received the check from insurance, they have been ghosting me. Called and left messages several times, sometimes they sent a message saying that production will contact me, but it never happened. Upd... read more

Mike and Sharon Musick 

on Google

2 months ago

It has been since the hail storm of last year that we contracted with Summit. They came and did our roof soon after. Now, after months and months of being ghosted by the company ( no direct contact since February ) and hounding our contact Nick, who responds sporadically, we still have NO Siding! Once we told them we couldn’t afford to pay the extra cost to have our whole house done, not just the areas insurance covered, they dropped us like a hot rock. But yes, they have most of the insurance money. We are senior citizens a... read more

Ryan F 

on Google

3 months ago

Awful. Just simply terrible. Entire roof replacement, but this company managed to destroy the screens on my windows, blow the fuse in my basement by plugging 3 power tools into an extension cord with a surge protector, and the roof has leaked every single year that I've had it. all 3 of them so far. Still finding shingles and nails all over my property. Had to hire another roofing company to come out and redo the work, repair the insulation in the house, and replace drywall because the leaks were so pervasive. Would never re... read more