This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sugarplums and Tea
- Tea Rooms
- Lancaster, PA
About this business
Specialties Tea, Pastries, Homemade soups and sandwiches, scones, and high tea.
Location details
403 Bank Barn Ln, Lancaster, PA, 17602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like to go here but the hours are not correct on the voice message or on the website. I have stopped twice on a Sunday based on the hours and you have not been open. I would suggest changing this so customers know what your actual hours are.
Business response:
Sorry for the inconvenience. We are currently working on a new website that will have current updates and better communication. You are correct about the recording and I will correct that Tuesday.
I have been to this place many times, I know that there is a new owner. I never had any issues before, my complaint is that your website and phone recording say that your Sunday hours are from 12-5. We stopped by today, after calling, listening to a recording saying that your hours today were 12-5....to find out that you were closed. This is poor business!!! Very simple to fix!
Business response:
Sorry for the inconvenience. We are currently working on a new website that will better our communication and updates. As far as the phone, yes you are correct and I appreciate you bringing that to my attention. We will open every Sunday regularly starting 4/8.
We love Sugarplums and Tea. The food is very good and the white choc. cranberry scones are wonderful !!! The service is good and everyone is friendly and always try to make your experience a good one. The owner is very nice and have enjoyed speaking with her. She is doing a great job !!! Thank you for offering such a great place to relax and have yummy food !!!!
Chose this spot to take friends for a birthday celebration... we loved it! We’d never been before, but we will definitely be back!
Business response:
So glad you came in today. It was our joy to serve you. Look forward to seeing you again.
I have been here about 4 times and looking forward to going there this Friday! The food is delicious, service great!
Excellent place!! Beautiful setting. I am gluten free and they had many options to choose from!! Highly recommend!!
Business response:
Thank you Tracy for allowing us to be a part of your special day. Congratulations!
Came here with my dearest old friend for the first time on my birthday, 10/5. We completely enjoyed the service & laid back environment. The quality of the food was freshly appealing & very tasty. We especially loved our tea, & the wonderful selection which was served in adorable little teapots. The fresh cut flowers on each table really added a nice touch. This is a great place to come on a weekday to linger, & relax. Thank you ladies for your warm hospitality. We'll be back! �
Business response:
IT was our joy. See you again soon.
Frequently asked questions about Sugarplums and Tea
How is Sugarplums and Tea rated?
Sugarplums and Tea has a 4.6 star rating with 382 reviews.
When is Sugarplums and Tea open?
Sugarplums and Tea is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com