Sugar Medical Spa's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sugar Medical Spa

3.9

About this business

Location details

499 W Plumb Ln #102, Reno, NV, 89509, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu2:00 p.m. to 7:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.963 reviews
Select a rating
Christina Giron's profile image
Christina Giron 
on Google
3 years ago

Do not go here!! I paid upfront for a laser package and then up and closed!!! 

Meena A's profile image
Meena A 
on Google
3 years ago

This business closed without notifying its customers. I have not had all of the laser treatments that I paid for. It was an absolute nightmare trying to get an appointment for treatments. The staff would always call and cancel appointments on the same day stating their machine was "broken." Now we have found out that they have closed the business and all phone numbers are out of service. Also, their website and social media pages have been taken down. All services are paid for upfront. There are several recent reviews online... read more

jessie pierce's profile image
jessie pierce 
on Google
3 years ago

Seems we are all having the same issue here. I’ve left countless voicemails asking when I’ll be able to get my laser treatments. And of course, no returned phone calls. Line is now disconnected, website gone. Going to report this business to the better business bureau. As you ladies should as well. I paid for my laser treatments and have a credit from a hydrafacial that was unable to be completed because… you guessed it… a broken machine. This place is a SCAM and she will be held responsible. Going to do a charge back on my ... read more

Gricelda Sanchez's profile image
Gricelda Sanchez 
on Google
3 years ago

This place is awful, I’ve left messages about rescheduling my laser appointments and I get no response, the reason why I had to reschedule is because her machine breaks down all the time . I guess you get what you pay for I got robbed . Don’t go here it’s cheap for a reason. .She will just keep your money at the end. ! Pft 

Kelly Gonzales's profile image
Kelly Gonzales 
on Google
3 years ago

I don’t write reviews often, but I felt a strong need to share my experience with this business with others. I found this business through Groupon, where they were offering discounted treatment packages. I contacted the business directly and they stated they would honor the Groupon price so I did not have to purchase through Groupon. I purchased two treatment packages from them (six treatments each for a total of 12 treatments) on January 12th. I received one service (out of six services) on February 10th, and the day of my ... read more

View all google reviews

Frequently asked questions about Sugar Medical Spa

How is Sugar Medical Spa rated?

Sugar Medical Spa has a 3.9 star rating with 63 reviews. 

When is Sugar Medical Spa open?

Sugar Medical Spa is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com