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Sugar Factory - Jacksonville
- American
- Jacksonville, FL
About this business
Location details
4910 Big Island Drive, Jacksonville, FL 32246, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 10:00 p.m. |
We were there at lunch on a Sunday and we (three of us) were one of three tables. It was dead. Food: creative, tastes pretty good but not commensurate to the price. Service: friendly buuut, again, for the price, please pre-bus my table of appetizer 'remains'! I shouldn't have to stack up my empties with a used napkin and put them at the edge of the table to clue you in. Atmosphere: beautiful inside. Reminded me of the Grand Floridian at Disney for some reason. However, the birthday music (for one of the guests) was ridiculou... read more
On October 11, 2025, my boyfriend and I decided to try the Sugar Factory in Jacksonville. When we first walked into the restaurant, we were surprised at the busy atmosphere. Looking around, we saw insane looking milkshakes with big, fiery candles, drinks with smoke coming out of them, and an insane amount of decorations. We decided to sit outside to get away from all the loud noise, as this restaurant is infamous for birthdays. The atmosphere was very nice, although the restaurant is next to the busy causeway, we were able t... read more
I have gone to this place 3 times over the past 18 months or so. Tonight was my 3rd (and for sure my last) visit. Each time, I have been underwhelmed to the point of annoyance. My son, however, insisted that this is where he wanted to have his birthday dinner, so again we went. Between the extremely overpriced (and extremely mediocre) food, the obnoxiously loud music, cheap faux glam decor--I cannot stress enough how bizarre this establishment is. You'd think a restaurant with a built-in candy shop and a rubber duck mascot w... read more
We had a fun birthday celebration, thanks Jaz!
Frequently asked questions about Sugar Factory - Jacksonville
How is Sugar Factory - Jacksonville rated?
Sugar Factory - Jacksonville has a 4.2 star rating with 3,071 reviews.
When is Sugar Factory - Jacksonville open?
Sugar Factory - Jacksonville is closed now. It will open at 11:00 a.m.
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