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Sugar Factory - Detroit
- Restaurants
- Detroit, MI
About this business
Location details
45 Monroe St, Detroit, MI 48226, Detroit, MI, 48226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The food was delicious made by chef Chris. They had amazing service and were very kind. The decoration was beautiful 🤩. The shakes were amazing and very pretty. I definitely recommend this sugar factory 📍Detroit mi.
The staff was wonderful, and the atmosphere was fun but everything else was a thumbs down! First: it’s dirty-like a layer of grime on the bathroom doors dirty. Second: the candy store was basically empty! How? Third: the food was just okay but at a premium price. Obviously you come for the kitschy vibes-giant drinks, colorful food and over the top desserts so I wasn’t expecting Michelin star food but it was pretty inedible. The sliders and giant pretzel were yummy though and my kids enjoyed the Ocean Blue Goblet Mocktail. Al... read more
Went there, trying to ignore the terrible reviews and with our experience, I would have to agree- this place is awful! 😞. Service was super slow, only two wait staff. Ordered one of each: sliders meal. Was charged for pink princess sliders but was told they ran out so settled for two rainbow because each kid wanted the toy duck that came with meals. Just to find out after meal came out that they “just ran out” of the ducks. sounds like many other reviews said the same! Sliders tasted disgusting- the kids didn’t eat it. We b... read more
Horrible experience. Service was absolutely terrible. Party of 4, two of the meals came out first and then another probably 15 minutes later and the 4th another 10 minutes after, we were all done eating by the time the 4th meal came out. The waitress was not friendly, didnt communicate or welcome us. The only time the waitress came to our table in a timely manner was when it was time to pay the bill. Will never return or recommend to anyone. And there’s 20% gratuity included on the bill.
First time visiting the Sugar Factory. We were bummed that they were out of the fish and chips but our server Lonnie P. made up for it with his amazing customer service. If there were 10 stars for service, we would give him all 10! Thank you
Frequently asked questions about Sugar Factory - Detroit
How is Sugar Factory - Detroit rated?
Sugar Factory - Detroit has a 3.8 star rating with 1,932 reviews.
When is Sugar Factory - Detroit open?
Sugar Factory - Detroit is closed now. It will open at 11:00 a.m.
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