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Sudler Property Management
- Property Management
- Chicago, IL
About this business
<p>Residential Property Management (Condominiums, Cooperatives, Townhomes)</p>
Location details
875 N Michigan Ave #3980, Ste 3980, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Put simply, my experience working with sudler and namely Marsha Williams was terrible. There was numerous instances where I wondered if they realized our building and its residents were their clients. If you asked for something from Sudler, Marsha’s response would be a combination of delayed, rude, and incomplete. Something as simple as a few sections of a lender questionnaire was like I had asked for the NASA launch codes. When we spoke she would be short with me, with a tone that made it clear she was unhappy to be working... read more
Sudler property Management Group is the worst property management group!!!! I moved into 600 N Dearborn St a little over a year ago. I had moved into a unit with a 600 sq foot terrace and realized my railings swayed back and forth so much it was very dangerous seeing we lived on the 6th floor. I contacted management 3 times over 8 months asking for this to be fixed and was ignored. I made one phone call to the alderman and filed a complaint. With in 4 hours I was sent an email asking if I would be home tomorrow so a outside ... read more
Business response:
Mr. ******* is gravely mistaken and uninformed. He is blaming things on us that are not within our control or within the requirements/laws of the Illinois Condominium Act. I have reviewed the complaint submitted by Mr. Dan ******* and am responding accordingly to each concern that he has expressed: Spigot On March 9, 2020, Mr. ******* emailed the property manager, Maggie ***** with several issues he wanted to address, one of which was his spigot leaking. Ms. ***** responded as follows: “The spigot is part of the limited comm... read more
TERRIBLE. Sudler is absolutely the worst property management group I've ever encountered in my life. Allison ******* **extremely rude (as are all of them) and is attempting to charge me $1750 (yes that's right, i didn't accidentally add a '1') for moving a bedroom set through the front door at 630pm on a Friday. Never received "Rules and Regulations" and first time offense after having lived in the condo for 6 years. $1750?!!! No damages to property. I would have paid $250 as other management properties charge but $1750? I a... read more
I switched a bank account due to COVID and my payment failed for the first time in 5 years. I was charged $50 return fee. Not $15, $20 or $30 but $50. I expected more empathy in these uncertain times. Property manager just said it was a bank, not us, and didn't want to give me their name or contact info so I can inquiry about waiving this fee. I also asked if Sudler has any notification system in place (email or text) to let a customer know when payment fails and give us a grace period of let say 24-48 hours to update our CC... read more
Business response:
In addition to my response, I should have mentioned that as the management firm retained by our clients, we have on authority whatsoever to waive any late fees.
I moved into a building by the lake in Chicago. I have lived in several high rises prior to my move, all of which were pleasant experiences. Since my move in August 2017, I've had several bad experiences. This recent incident was the cherry on top. I had hired a contractor (family friend and pastor) to remodel my bathroom. He completed the work 2 weeks ago (month-long project). I invited him to my unit to pick up some supplies left behind. He also wanted to see how the bathroom turned out. In addition, I wanted him to see my... read more
Business response:
The following is the response of the Manager to the condominium's Board of Directors. Please read it: I wanted to share with you a recent complaint (and Sudler’s response) regarding the owner of Unit **** who has been called for a hearing with the Board for the March 26, 2018 meeting. Management received a report from the 2nd shift maintenance staff that on Tuesday, March 6, 2018 at approximately 7:30 p.m. a contractor entered the lobby requesting access to Unit ****. The contractor had a bag of tools and advised maintenance... read more
Frequently asked questions about Sudler Property Management
How is Sudler Property Management rated?
Sudler Property Management has a 3 star rating with 138 reviews.
When is Sudler Property Management open?
Sudler Property Management is closed now. It will open tomorrow at 9:00 a.m.
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