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Subway
- Sandwiches
- Trenton, ON
About this business
Location details
Travel Plaza Food Court 17277 Hwy 401 Eastbound, Trenton, ON K0K 1H0, Canada, Trenton, ON, K0K 1H0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The staff member was very rude and unprofessional. I am very disappointed with the service I received. She was not welcoming and did not want to take my order. Instead, she insisted that I place my order using the self-service screen. This was a frustrating experience. She was an Indian girl wearing glasses; unfortunately, I do not know her name. I hope this issue is addressed so other customers are treated with respect and provided proper service.
If you wanna throw your money in garbage great location.
Absolutely terrible experience at this Subway ONroute location today between 10:45 AM – 11:15 AM. The service was unbelievably slow, unprofessional, and nowhere near what you would expect from Subway standards. First of all, the girl working there forced me to choose EVERY topping and sauce before the sandwich was even being made and told me I couldn’t make any changes after. Since when does Subway operate like that? Normally you choose toppings as they make the sub in front of you and pay at the end. That’s literally the st... read more
Worst Subway experience ever on May 12, 2026. Ordered a 6" Steak & Cheese sub. What I got reminded me of the old Wendy's commercial: "Where's the beef?" Hardly any meat at all. I have had this sub at other Subways, and know what this sandwich should have been. I didn't have time to complain at the time as I needed to hit the road again. To top it off, it is impossible to provide feedback on Subway's website chatbot that doesn't know about the onRoute location. Never ever again at this Subway location.
Edward was the best. Awesome sandwich. Great customer service from him.
Frequently asked questions about Subway
How is Subway rated?
Subway has a 1.5 star rating with 76 reviews.
When is Subway open?
Subway is closed now. It will open at 11:00 a.m.
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