Subway's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Subway

3.4

About this business

Your local Austin Subway® Restaurant, located at 12518 Research Blvd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and... read more

Location details

12518 Research Blvd, Austin, TX 78759, Austin, TX, 78759, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.4278 reviews
Select a rating
Monna Coleman's profile image
Monna Coleman 
on Google
a week ago
Ting Chang's profile image
Ting Chang 
on Google
a week ago

Their curbside pickup is basically fake. I checked in on the app, but nobody ever came out with my food. I ended up having to go inside, and there was just one employee helping customers at the counter. I had to wait until they were done before I could even get my order. And the drink I ordered? The employee just told me to grab it from the fridge. But the drink I picked wasn’t even in there. When I asked, they just said, “If it’s not there, then we’re out.” Unbelievable. 

Trinidad Matos's profile image
Trinidad Matos 
on Google
a month ago

Horrible customer service, very slow service, very distracted, they prefer to handle the on line orders instead of the customer in front of them. Tells you hold on, hold on so they can handle the on line orders!!!! They are always out of bottle coke, no communication, this place is just horrible. 

Trinidad Matos's profile image
Trinidad Matos 
on Google
a month ago

Horrible customer service, very slow service, very distracted, prefer to handle on line orders instead of the customer in front of them. Tells you hold on, hold on, always out of bottle coke, no communication, this place is horrible 

Daniel Collins's profile image
Daniel Collins 
on Google
a month ago

I usually go to this store on weekends around 6-7 PM. sometimes there is a woman who doesn’t understand English, but most of the time there is also a nice guy who genuinely cares about my day, even though he doesn’t have to talk to me. He asked how my day was, and although I was tired from work, he made me laugh. You don’t usually experience that kind of interaction at chain restaurants, which I find interesting. the food quality was good. 

View all google reviews

Frequently asked questions about Subway

How is Subway rated?

Subway has a 3.4 star rating with 278 reviews. 

When is Subway open?

Subway is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com