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Your local Austin Subway® Restaurant, located at 12518 Research Blvd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and... read more
12518 Research Blvd, Austin, TX 78759, Austin, TX, 78759, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
Their curbside pickup is basically fake. I checked in on the app, but nobody ever came out with my food. I ended up having to go inside, and there was just one employee helping customers at the counter. I had to wait until they were done before I could even get my order. And the drink I ordered? The employee just told me to grab it from the fridge. But the drink I picked wasn’t even in there. When I asked, they just said, “If it’s not there, then we’re out.” Unbelievable.
Horrible customer service, very slow service, very distracted, they prefer to handle the on line orders instead of the customer in front of them. Tells you hold on, hold on so they can handle the on line orders!!!! They are always out of bottle coke, no communication, this place is just horrible.
Horrible customer service, very slow service, very distracted, prefer to handle on line orders instead of the customer in front of them. Tells you hold on, hold on, always out of bottle coke, no communication, this place is horrible
I usually go to this store on weekends around 6-7 PM. sometimes there is a woman who doesn’t understand English, but most of the time there is also a nice guy who genuinely cares about my day, even though he doesn’t have to talk to me. He asked how my day was, and although I was tired from work, he made me laugh. You don’t usually experience that kind of interaction at chain restaurants, which I find interesting. the food quality was good.
Subway has a 3.4 star rating with 278 reviews.
Subway is closed now. It will open tomorrow at 8:00 a.m.
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