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Subway
- Sandwiches
- Cortland, NY
About this business
Location details
168 Clinton Ave, Cortland, NY 13045, Cortland, NY, 13045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food is subway and delicious. There was 1 woman who seemed to be friendly and efficient. 1 woman seemed over whelmed but trying. The last woman...idk what to say. There were 2 Hispanic people in there. They were trying to communicate in English very hard. She was dismissive and rude to them to the point where I started speaking up for them. It didn't leave a welcoming atmosphere vibe. That is for sure.
I ordered 2 sandwiches on mobile. One with pepper jack cheese and one with extra American cheese. When I got there, an employee was yelling at somebody on the phone about their messed up order, which seemed a little unprofessional to me. Then once I got home, I realized that the sandwich that was supposed to have pepper jack had no cheese and the one I paid for extra American cheese had a slice of pepper jack on it. I don’t know if these people can’t read or just plain out LAZY but they can’t seem to get anyone’s order corre... read more
Very rude and unwelcoming attitudes from the staff. It's OK to smile. Your face won't break. Just very unpleasant people working there. I don't know how they grudge through the day being that unhappy. Then projecting that same negative behavior on the public makes it worse. Food was good. Bathroom was dirty. Trash bin full. Your business is only as good as the people employed to run it. If Subway wasn't a popular chain I promise you, no one would go there!
Wanting a sub but remembering how I was yelled and cursed at that one time and the man stood behind the counter with his fists balled up like he wanted to hit me. All because my salad was made wrong. Subway PTSD is real.
Customer service is bad im from the city and always expected customer service to be better upstate but the way to talk is just rude. I was listening how they interact with customers just very rude. Sounds like they dont want their jobs.
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.9 star rating with 265 reviews.
When is Subway open?
Subway is closed now. It will open on Monday at 9:00 a.m.
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