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Subway
- Sandwiches
- Houston, TX
About this business
Location details
8420 Katy Fwy Suite #400, Houston, TX 77024, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I will not be back. I felt like I was sitting under leaf blowers due to all the ceiling fans furiously spinning. Instead of running the air conditioner at a normal temperature, they keep the restaurant hot and run the ceiling fans. It irritated the hell out of my eyes. The employees do not understand english so it takes a long time and numerous corrections to get your order correct, which slows down the order line. It was clean. The employees are friendly. But it could be so much better, like their competition is.
I just experienced the worst service from the lady that as I see from the review done 6hours ago today was also serviced by her! (01/14/26) I place an online order and upon pickup my order is not done because the toaster is not working( complete understandable it’s not their fault ) the guy assisting me originally had no form of knowledge on how to process a refund so it was not a problem to wait for this lady as she was in the restroom. After waiting and explaining I needed a refund because clearly I was not taking any food... read more
Absolutely unacceptable experience. This was one of the worst customer service interactions I’ve had at a Subway. From the moment we walked in, the employee—whose name was either Valentina or something very close to that—had a rude, hostile attitude and made it clear that we were an inconvenience. There was no greeting, constant eye-rolling, and irritated responses to simple questions that are part of ordering a sandwich. What makes this worse is that this is not the first time she has been rude; we’ve experienced the same b... read more
This Subway location shows it closes at 9 PM on Google Maps, but it actually closes at 7 PM. We placed an online order based on the posted hours. When we arrived, the location was closed. Next day, we went to talk to the person working there, she fidn’t speak English, which made it very difficult to communicate and resolve the issue. The order is charged and we did not get any refund yet. Very bad service, please update a manager number to raise a complaint.
Good service
Frequently asked questions about Subway
How is Subway rated?
Subway has a 2.7 star rating with 186 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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