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Subway
- Sandwiches
- Houston, TX
About this business
Location details
1157 Willowbrook Mall Space 1162, Houston, TX 77070, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My recent Subway experience left me profoundly dissatisfied, chiefly owing to the lamentable state of their ingredients. The bread, the very bedrock of their submarine sandwiches, was indisputably stale. Possessing an off-putting, acrid taste, it clearly betrayed a lack of freshness. To serve bread of such poor quality represents a significant failure in quality control, one that casts a pall over the establishment’s reputation. Beyond this instance of stale bread, the overall situation engendered significant unease regardin... read more
I’ve had two very disappointing experiences at this Subway location, both involving the same two girls working behind the counter. On my first visit, I politely asked for more than two sauces on my sandwich. Instead of simply honoring my request, the girls laughed and made fun of me, which felt extremely disrespectful and unprofessional. As a paying customer, I expect to be treated with basic courtesy — not to be mocked for a simple preference. Then, just yesterday around 5 PM, I returned to give them another chance, but the... read more
I had a very disappointing experience at this Subway location, and I feel it’s important to share for the sake of future customers. The customer service was extremely poor. The two Spanish ladies working behind the counter were incredibly disrespectful and unprofessional.When I arrived, I immediately noticed mosquitoes flying around the sandwich area — a major hygiene concern. The staff, however, were too busy chatting with each other to acknowledge the issue or attend to customers properly.I ordered a foot-long veggie sandw... read more
The food quality was also deeply concerning. I observed mosquitoes flying around the sandwich station an obvious health code violation and the bread used for my sandwich was clearly stale and unpleasant to eat. These are not minor issues; they raise serious questions about hygiene practices and food safety at this location. This experience reflects a broader failure in staff management, training, and quality control. For the safety and satisfaction of customers, I strongly recommend: • Immediate staff retraining or replaceme... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3 star rating with 32 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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