This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Subway
- Sandwiches
- Houston, TX
About this business
Location details
1157 Willowbrook Mall Space 1162, Houston, TX 77070, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Had two new hires working on my meal which isn't a problem, but I ordered turkey & ham protein pocket. They were not supervised and just squished everything in. On top of that the reason for 1 star is because I asked if they could take off the ham due to a medical reason. They then offered to substitute for more turkey in place of the ham. Sure why not, but then I got lectured by the supervising worker for it. I didn't ask for it or even bother mentioning it in anyway whatsoever, so why am I being lectured about having to pa... read more
Very rude experience. I simply said hello, and instead of responding politely, the employee snapped back and said, “by I’m not going to stop what I’m doing.” Her attitude was dismissive and unprofessional. On top of that, she had just washed her hands and flicked the water off them while standing near the food, which was very unsanitary. Poor customer service and poor hygiene.
My recent Subway experience left me profoundly dissatisfied, chiefly owing to the lamentable state of their ingredients. The bread, the very bedrock of their submarine sandwiches, was indisputably stale. Possessing an off-putting, acrid taste, it clearly betrayed a lack of freshness. To serve bread of such poor quality represents a significant failure in quality control, one that casts a pall over the establishment’s reputation. Beyond this instance of stale bread, the overall situation engendered significant unease regardin... read more
I’ve had two very disappointing experiences at this Subway location, both involving the same two girls working behind the counter. On my first visit, I politely asked for more than two sauces on my sandwich. Instead of simply honoring my request, the girls laughed and made fun of me, which felt extremely disrespectful and unprofessional. As a paying customer, I expect to be treated with basic courtesy — not to be mocked for a simple preference. Then, just yesterday around 5 PM, I returned to give them another chance, but the... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 2.9 star rating with 34 reviews.
When is Subway open?
Subway is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com