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Subway
- Sandwiches
- DeKalb, IL
About this business
Location details
928 W Lincoln Hwy, DeKalb, IL 60115, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Ordered a chicken bacon ranch with a 7.99 coupon. Doesn't exclude the chicken bacon ranch. Lady says it's going to be extra for bacon even though it does not state on the coupon. Didn't think much of it until I came back another day and tried again trying to point it out. She still said the same. Now I see how they are charging it as to screw over the customer. I've had it done at other subways just fine. Scummy. Make sure they are ringing you up correctly or don't support this location.
Very disappointed with this Subway location. The staff were rude and had a terrible attitude — no greeting, no patience, and acted like helping customers was a burden. The service was slow and unprofessional. I’ve never had such a bad experience at Subway before. This place seriously needs better customer service and staff training.
I would rate this subway in minus. And the owner of this subway he is a nice man but his wife Anu is so rude and disrespectful with the customers. She wants me to pay for a little extra sub crunch. Also that lady wants me to rush and was very rude. She was touching the veggies after cleaning the hand sink that is opposite side of the serving table we can clearly see that… she didn’t even washed her hands properly this is how she serves the food. Guys never ever go to this subway they serve very disgusting food you have to lo... read more
I had a very disappointing experience at this Subway location. While the owner is polite, I found the customer service from one of the staff members, Anu, to be extremely unprofessional. I was surprised to be charged extra for a small amount of sub crunch, and when I asked for clarification, her response was dismissive and rushed. Additionally, I observed a concerning lapse in hygiene. After using the hand-washing sink, she handled vegetables without properly washing or sanitizing her hands. This raises serious food-safety c... read more
Very disappointed with my experience at this Subway. The owner, Anu, was extremely rude and unprofessional. She treated customers with no respect and made the visit unpleasant. Definitely not the kind of service expected from Subway. Hope management looks into this.
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.5 star rating with 125 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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