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Subway
- Sandwiches
- San Jose, CA
About this business
Location details
1600 Saratoga Ave Store 73, San Jose, CA 95129, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
HORRIBLE customer service from Alma. I forgot to add toasted to my order so I called after placing my order and she was very rude over the phone. She said “ did add it to your order” I said no. She then said okay and hung up. VERY UNPROFESSIONAL. As I went to pick up my order i accidentally used a small cup instead and I said I’m sorry and I grabbed a large cup which my friend ordered and I asked her if this was a large cup and she stated “ well you touched it” and i politely said why are you being very unprofessional and ru... read more
Very unpleasant experience at this Subway. I had seen reviews about rude staff before, and unfortunately experienced it myself. I rarely leave bad reviews, but this was exceptionally poor. Customers using Subway coupons are treated differently, even though coupons are issued by Subway itself. Staff claimed the register “does not take coupons” and refused to even try. When questioned again, employees spoke among themselves in Spanish and ignored me. Ingredients were extremely limited (only a few pieces of veggies on a footlon... read more
I really can't speak for the food, but the woman who was working at 7:10 on February 3rd, 2026 was incredibly rude. So much so that I left without even ordering. I usually love Subwaybso I was really disappointed. I started to order my sandwich and before I could finish my sentence, she asked me which kind of bread. I was looking around for the bread selection and asked about the options, she said something about white and "cheese" bread. I started to ask about wheat she sharply interrupted me and said "no. Just listen." Tha... read more
Yesterday after a tiring day we went to this location to pick up dinner. We have been to many subway restaurants all over the country and have never gone home with anything like this. Usually subway sandwiches are bursting with ingredients but this one was at least half the size of other sandwiches. Bread was barely toasted. Our steak sandwich had very little meat, sauce, veggies. When we asked to add more material they said “not possible”. They didn’t accept our coupons and we paid full price for poor quality sandwiches. Ou... read more
This is the worst Subway location I’ve ever visited. I wasn’t a big fan of Subway to begin with, but this branch was particularly bad. The sandwich they made for me was incredibly thin and tasted awful. I will never come back to this location.
Frequently asked questions about Subway
How is Subway rated?
Subway has a 3.2 star rating with 262 reviews.
When is Subway open?
Subway is open now. It will close at 9:00 p.m.
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