Subway's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Subway

3.5

About this business

Location details

13320 Franklin Farm Rd Space 18, Herndon, VA 20171, Herndon, VA, 20171, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.5102 reviews
Select a rating
B B's profile image
B B 
a week ago
kiran Kumar's profile image
kiran Kumar 
2 weeks ago

I had a very unpleasant and disappointing experience at this Subway location\. I simply asked a female employee, approximately 50–60 years old, how much a cookie costs\. Instead of answering my question politely, she mocked me and sarcastically repeated, “How much is the cookie?” in a way that made me feel embarrassed and disrespected\. I don’t understand why a customer should be treated this way for asking a simple question about the price\. Her behavior was extremely unprofessional and rude\. I even felt that I might have... read more

Juan Carlos Novillo's profile image
Juan Carlos Novillo 
a month ago
Lee Huy's profile image
Lee Huy 
a month ago

I had a very disappointing experience at this Subway. The employee, Jye, was extremely rude and unprofessional. I told him I needed to wash my hands before ordering, and he told me I could not use the restroom until I paid for my sandwich. I explained that I was going to order a sandwich after using the restroom, but instead of simply explaining the policy, he started yelling at me. I felt uncomfortable and disrespected, so I left without ordering. Customers should be treated with basic courtesy and respect. I hope managemen... read more

Aiden Pfalzgraf's profile image
Aiden Pfalzgraf 
5 months ago

If I could give zero stars I would. The Hispanic lady worked here on Monday Memorial Day was so rude, mean and racist. We ordered 2 combo meals and she didn’t want to give us the 2nd drink that was supposed to be with the combo meal. We almost had to argue with her to get it. The bathroom door is locked and we asked for key to use the bathroom and she didn’t want to give key either and then finally we got the key, it was the wrong key could not open the door. We told her that and she said she didn’t know where the actual key... read more

Frequently asked questions about Subway

How is Subway rated?

Subway has a 3.5 star rating with 102 reviews. 

When is Subway open?

Subway is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com