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Suburban Propane
- Propane
- Reisterstown, MD
About this business
Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.
Location details
13944 Old Hanover Rd, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is fantastic !!! The Ladies on the phone are very kind and helpful. They go above and beyond to help you!!
Terrific service! I truly never leave reviews, but their service was exemplary. When they installed our new tanks, it was found that there was a leak under our house. The technician stayed and worked on it for hours, until he found the leak and fixed it. If it were not for his diligence in fixing this problem, we would have had to have been flagged and shut down. I am thankful for his hard work and for the friendliness of all the staff.
The staff in the Suburban Westminster Office are very nice and after I called to inform them of how low my fuel tank was, they were able to deliver fuel to me within a week after my call and before we ran out. However, the delivery person still doesn't leave the ticket or invoice on my door, as requested several times, indicating how much fuel was delivered. I happened to see the truck pull out of my driveway and then checked the fuel gauge and noticed they over filled my tank (more than 80%).
Had an emergency with my heating system. BGE Home was at my house. Realized the problem was with a regulator on my tanks. Called Suburban.. a tech was at my house within 35 minutes because of propane smells. Corrected the problem and I was back with heat within the hour. When it's not an emergency we all have accepted we have to wait for any service. But knowing in an emergency they would be there asap really impressed me and kudos to all involved, from customer service rep, to dispatcher to tech. Great attitudes concern and... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 4.2 star rating with 53 reviews.
When is Suburban Propane open?
Suburban Propane is open now. It will close at 5:00 p.m.
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