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Suburban Propane
- Propane
- Reisterstown, MD
About this business
Location details
13944 Old Hanover Rd, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was nice to have a service tech , to explain what he was doing and was very pleasant, answered any questions I had and was very helpful,
Called to discuss changing providers due to Suburban Propanes cost being several dollars more per gallon than other companies. Only once I stated I don’t want to be a customer anymore I was informed I could have been pre-paying in June at roughly 40% off normal costs. That’s thousands extra they made off of us. When trying to get someone to stay with your gouged prices, don’t inform them of all the extra money you made off of them over the years. When asking about having their above ground tank removed I was told it’ll be se... read more
Absolutely horrible company. They take FOREVER to come out and fill the tank. We put in a request a week ago. They notified that they would come yesterday. Did they come? No. We’ve been out of hot water for a week and no updates or response as to why they never came. Their drivers are also lazy as hell. If they come down your driveway and they think your vehicles are “in their way,” they will turn around and leave instead of coming to the door and asking us to move the cars. Ridiculous. Save your money and use someone else.
Amazing customer service from office staff to installation. Very kind!
We've asked Suburban if we could buy out underground tank lease. It was in place when we bought our home over 5 years ago. They refused to quote us. We spent thousands of dollars adding insulation to our attic, upgrading our windows, sealing our basement. We even added a wood stove and installed a chimney to reduce the cost of $5.80 per gallon Suburban was charging us. Last month we asked for a quote to remove the tank. After multiple week delays, they finally gave us a "rough" estimate. Included in this estimate was pumping... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 4 star rating with 64 reviews.
When is Suburban Propane open?
Suburban Propane is open now. It will close at 5:00 p.m.
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