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Suburban Propane

3.5

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

10653 C Fm 1097 W, Willis, TX, 77318, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.548 reviews
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Kristina Marie Peterson's profile image
Kristina Marie Peterson 
on Google
5 months ago

This company is terrible! I had a tank from 1970 (leased from them) and it leaked three times in under a year. One leak they repaired but never reported to my file (according to their manager), and the last one my tank went down 30% and it smelled terribly strong outside. After asking to have my tank replenished to what it was before the leak, they magically found no leak. Before the last leak I was waiting for a new tank which never came. The manager also offered to send a new tank with my last leak repair and that never sh... read more

Byron Hatch's profile image
Byron Hatch 
on Google
6 months ago

I called multiple companies. Suburban Propane was the only company that answered the phone, was polite, professional and efficient. While several other companies either did not pick up the phone or reply to website inquiries, Suburban made an inspection and delivery appointment for today and kept it. They sent an awesome tech to my house, Carl Pillow, who could not have been more polite and professional. He identified an oversight in my installation and seamlessly fixed it without making me feel dumb ( even though I was!). I... read more

Kristina Marie Peterson's profile image
Kristina Marie Peterson 
on Google
7 months ago

This company is terrible! I had a tank from 1970 (leased from them) and it leaked three times in under a year. One leak they repaired but never reported to my file (according to their manager), and the last one my tank went down 30% and it smelled terribly strong outside. After asking to have my tank replenished to what it was before the leak, they magically found no leak. Before the last leak I was waiting for a new tank which never came. The manager also offered to send a new tank with my last leak repair and that never sh... read more

John King's profile image
John King 
on Google
11 months ago

The ladies in the office were extremely helpful and kind. I appreciate them very much. I also appreciate the great job provided by the technician who supplied my support. 

Steven Jessen's profile image
Steven Jessen 
on Google
a year ago

They sent a great tech who did a fine job checking and testing our system. 

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Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 3.5 star rating with 48 reviews. 

When is Suburban Propane open?

Suburban Propane is open now. It will close at 5:00 p.m.  

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