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Suburban Propane

2.7

About this business

Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states. 

Location details

3105 Monterey Road, San Jose, CA, 95111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.721 reviews
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Erika Nunez's profile image
Erika Nunez 
on Google
10 months ago

My husband and I went to go see if the have dry ice. My husband walks in while I wait in the car. He come back out 20 mins later say there is someone in the office. He mentioned that the person in the office was on the phone laughing. He said, he called out hello a few times and no one replied back. 

Jamie Koop's profile image
Jamie Koop 
on Google
10 months ago

Extremely poor customer service. 

Howard Gibbins's profile image
Howard Gibbins 
on Google
a year ago

Had to give it one star does not allow zero Stars posting is open till 5:00 p.m. no propane tank fills only on Thursday so rest of the week no propane somebody needs to get it together 

Minghao Yang's profile image
Minghao Yang 
on Google
a year ago

Propane Tank filling or purge only opens on Thursday! Hope they can have an online notice. Just post it to let people know and avoid coming at the wrong time. 

Lisa F's profile image
Lisa F 
on Google
a year ago

Having endured pitiful customer service for 13 YEARS from a local propane supplier (which I won’t name here), my neighbor recommended his supplier, Suburban Propane. From my first call to them, my experience was incredible. Natalie took my initial call, heard my plight, and immediately got me on the schedule to have my near empty tank removed (tank from old supplier, who failed to fill it after NUMEROUS requests) and replaced with a SP one. Enter Alex G, a SP technician. He came by to ensure tank was hooked up correctly (whi... read more

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Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 2.7 star rating with 21 reviews. 

When is Suburban Propane open?

Suburban Propane is closed now. It will open tomorrow at 9:00 a.m. 

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