Suburban Propane

Sharon Baker 

on Google

3 weeks ago

Good up until we decided we didn't use enough propane with having just a gas fireplace and a small heater we rarely used in the basement . So we decided to stop using propane. Ask Suburban to remove tank and credit propane still in tank. Had to call 3 times then they told me 175.00 to remove YOUR tank that I pay 75.00 a year for rental. Finally she said she'd cut that down to 85.00. Agreed just to cut our ties. They removed it Finally. I got a statement with amount of propane however still charged us 149.00 to remove tank. H... read more

Stephanie Hill 

on Google

4 months ago

I never chose suburban. I was going to deal with them until spring as I bought a home that already had suburban tanks here. Upon calling I was told that they couldn't make it out for over a week to get things looked over and go over my system with me. And they had to do that before I could get a fill. I expressed to them that I only had 40% in one tank they assured me I would be ok until they made it out bc that was "basically 50%, each tank should have that in it" i expressed one tank was reading zero they expressed again i... read more

Kurt Scherlinsky 

on Google

6 months ago

Only once have they "filled" up my tanks. When they come my tanks say 30% and when they leave they say 70%. 

Sabrina Newell 

on Google

6 months ago

I just wanted to give the biggest thank you to driver with the ID 212 because he has been an absolute blessing! He came out today (a Saturday) when we were completely empty and stayed to make sure my heat kicked on with my newborn in the house. He needs all praise and raises! 

Red Neckbiker 

on Google

7 months ago

I would not get involved with these folks. Cost for tank rental went from $10.00/year to $50.00 /year. Called to complain and was told that this covered repairs to anything that might go wrong with the tank. Well, I guess any repair costs should be on Suburban since they own the tank. So, I told them to just pick up the tank and the told me the pick up would cost $175.00. I had them pick up the tank and don't have to deal with these money grabbers anymore. Check out their reviews on Trust Pilot. Lots of unhappy customers.