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Suburban Propane
- Utilities
- Cleveland, TN
About this business
Specialties Our Business Is Customer Satisfaction Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.
Location details
1850 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a bit of an issue with the tank being empty, yet the gauge reads 10%. I was pretty unhappy when I awoke to a 50-degree house. However, the folks at Suburban helped quickly. Amanda, in Athens, is super-friendly, polite, and helpful. I hope some folks who have had good experiences with Suburban will post some reviews. I cannot be the only customer who is having a good experience to this point. So far, I've had a better experience with Suburban Propane than I expected. I bought a house in Cleveland last summer, & it came wi... read more
So far, I've had a better experience with Suburban Propane than I expected. I bought a house in Cleveland last summer, & it came with their tank. Initially, I was scared by the reviews, but figured I'd give them at least one fill-up to see how things go. The ladies with whom I have spoken have been quite friendly & helpful. I believe there all in SC; Angela was nice today. I gave them only three stars because of the lack of communication (no notice when someone is coming); when they say deliver will be "within ten business d... read more
DO NOT USE, THE REVIEWS ARE ACCURATE… I just moved here and inherited a suburban tank, they are trying to rob me before I even start service with them. They will lie to charge you money, billing for things that never happened.
Thieves = Suburban Propane! Do not get into an agreement with these people. They will nickel and dime you and it will cost you a fortune to cut ties…..STAY AWAY!
This is the single most important business to avoid for your home needs. I had a service person come out to check for a leak and instead of turning off the gas to the heat pump causing an issue, he locked our propane tank. I was not at home at the time and the person responding was a total jerk to my wife. When the contractors came out to look at the heating unit, that is when we found the moron had turned off and locked our tank. I called their customer service and the genius handling the call would not hear anything about ... read more
Frequently asked questions about Suburban Propane
How is Suburban Propane rated?
Suburban Propane has a 1.8 star rating with 32 reviews.
When is Suburban Propane open?
Suburban Propane is open now. It will close at 6:00 p.m.
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