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Suburban Disposal is a third-generation family-owned business that provides economical waste disposal and recycling services to residential, commercial and industrial customers in western New York. The company offers weekly trash pickup, residential recycling and roll-off containers for residential customers. For its commercial and industrial clients, Suburban Disposal provides waste collection, recycling, roll-off containers, compactors, storage containers, document destruction, and computer and electronics recycling. Subur... read more
22 Turner Dr, Spencerport, NY, 14559, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very good customer service and reliable
When I first signed with Suburban years ago I would have given them a 4.5 but since I've moved and over the past year I have been expressing a concern of mine to no evali....no replies....no concern....no appologies....My recycle bin starts off on my driveway for pickup and ALWAYS ends up on the shoulder of the road dangerously close to the road....I've called SEVERAL times and heard nothing back...it's so dissapointing to have to leave this bad review but it had to be done....it's an easy fix....they guy who takes the bin o... read more
We have been customers for about 2 years. We get billed and we pay for a service we do not receive. One of our neighbors use same company in which they have 2large bins. Each week we put our bins out and our neighbors gets picked up, but ours just sits there. We have been calling for several weeks complaining about our garbage not getting picked up. Each time we are told someone will be out to get it. We come home from work and garbage is still there. We call and we are told gps shows that they came and picked up, but yet st... read more
I have been a customer of Suburban Disposal for 37 years over 2 residences. There are several competitors to choose from and have been tempted by 'introductory offers' but have never wanted to leave the stellar service I am used to receiving. I called today to get my aging tote replaced and was simply told it would be replaced shortly after the next pickup. Hire these guys.
Absolutely horrible company I paid for 6 months of service up front. It took them 2 months to get me a toter so I had three extra bags of garbage sitting next to the can and thy refused to pick it up. Told me I would be billed for extra garbage but would not remburse me for the two months of service I paid for and never received... As soon as my 6 months is up going back to waste management... Well worth the extra 10 dollars a month or what ever it is
Your billing and customer SERVICE SUCK. You can not even you lame phone service and have no email address. you suck and your BILLING IS ALWAYS LATE or WRONG. We pay our BILLS on TIME, Why cant you send us the correct MONTHLY statement instead of always BEING late. I am NOT paying YOUR LATE charge.
How does one stay in business as long as they claim with such rude customer service? They are arrogant. defensive, and all around callous. They damaged my driveway with their hydraulic arm. Wish I had that on video to submit to AFV. They picked up an indoor kitchen basket full of paper products with the arm. The idiot at the controls bounced the equipment repeatedly into the end of my driveway. Not to mention, the basket was sitting on the grassy island at the curb. Significant damage was done. I called and e-mailed to ask f... read more
All around horrible!! Waste of money!! They are notorious for not picking up trash or recycling. Several times i have had garbage that isn't picked up. When you call them there staff is rude and insulting. They dont return phone calls. And then it takes them 2 days just to get out to pick up the trash. Plus there more expensive...never again will i choose suburban disposal! Dont waste your money!!
WASTE OF MONEY!! THEY ARE NOTORIOUS FOR NOT PICKING UP TRASH OR RECYCLING. SEVERAL TIMES I HAVE HAD GARBAGE THAT ISN'T PICKED UP. WHEN YOU CALL THEM THERE STAFF IS RUDE AND INSULTING. THEY DONT RETURN PHONE CALLS. AND THEN IT TAKES THEM 2 DAYS JUST TO GET OUT TO PICK UP THE TRASH. PLUS THERE MORE EXPENSIVE...NEVER AGAIN WILL I CHOOSE SUBURBAN DISPOSAL! DONT WASTE YOUR MONEY!!
Suburban Disposal Corp has a 2.6 star rating with 301 reviews.
Suburban Disposal Corp is closed now. It will open at 9:00 a.m.
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