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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
- Car Dealers
- Farmington Hills, MI
About this business
Location details
38123 W 10 Mile Rd, Farmington Hills, MI, 48335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My wife and I were headed to the OBX and my Jeeps serpentine belt blew apart. My Jeep was towed to this dealer after I made an appointment online. Once I arrived at the dealer I was told the appointment I made was through a third party system, and it was for a diagnostic appointment only and any service would be a few days in the future. I spoke to a lovely young lady at the counter and explained my situation. It was my wedding anniversary, and we had rented a beach house and were to check in that day. We had our dog with us... read more
Just stopped by Ken Nelson Chevy in Dixon. Walked in the front door and no one at the desk? I got the impression that no one was interested in helping me? Finally Someone asked if I needed help? I said yes I would like some info on ordering a car. The lady said I will get the Manager to help you since I am unsure of the process? I said ok. Apparently the Manager was too busy to help me? So the lady (Morgan) said she would answer my questions? I asked my questions and she answered most of them! I got the impression that she ... read more
Horrible customer service. I purchased a 2024 RAM from them. I recently traded it in at another dealer for a 2500 RAM. I have been calling them to cancel my extended warranty and obtain a refund on the unused portion I am entitled to . Every phone call went to voicemail and no return calls. I was eventually able to obtain an email address I was supposed to email so they could send me the form that I needed to submit. I have done this and NOTHING! I finally got an email saying the person who does this was out for a family iss... read more
LOTS OF JEEP AND RAM''nice invintory''i drove an hour one way'' I was greeted by nobody''first a young girl started asking question''BUT went too far''Drivers licence ' I brought my MINT 2013 GMC Z71 5.3 runs and looks new' they asked me 4/5 times do you owe money on it''it said yes a little $5750 balance''WOW THEY HIT HOME RUNS''il I said I will drive it a mile or so''i liked the Gladiator'''THE WHOLE STAFF [3 ] came back I said like it'''they begged for exzct close out EVEN I TOLD THEM"" and my title insurance''blahh b... read more
REmember the Good Ol Days? SERIOUSLY THEY ARE still HERE WHEN DEALING WITH STINNETT CHrysler Dodge Jeep. You don't need to pack a bag to spend the night when making your deal here. I kid you not!! IT took less than 3 hours start to finish to purchase our Jeep. WE have spent upward of 6 hours purchasing previous vehicles in the past. Their word is GOOD. YOU CAN TRUST THEM. It's almost like going back in time TRUSTWORTHY, HONEST, REPUTABLE and there for you AFTER THE SALE. THE GOOD OL DAYS ARE BACK AT STINNETT. TRUST... read more
Nick gave me excellent customer service. I was very pleased with the friendly and professional manner in which he gave me. That's the main reason I love doing business with Saitta Trudeau. I always have received good service in the past but this last time on September 5, 2025 Nick Farris gave me the best service by far.
Don’t buy a vehicle from Lance at this dealership, was supposed to get a deal for my son and I to each buy a truck from there and when it came down to it, he act like he didn’t know what we were talking about and told me that the deals were made in the finance department. Then I was promised $100 referral for getting my son to buy a truck there and that never happened either Lance is not a very good communicator
My wife and I met John Gough at David Taylor's lot in Ellisville to look at a Jeep Wrangler my wife found on Facebook. We live an hour and a half away. We met John late afternoon and test drove the Jeep. She loved it. John made the whole purchasing process an absolute pleasure and I hate buying vehicles! We ended up driving it home that night which meant many of the staff were held up late that night but no one seemed to mind. Bottom line, when I need another vehicle I will drive the hour and a half to see John Gough at Dav... read more
!!!!!!!!BUYER BE WARE!!!!!! I recently bought a 2019 F250 from this dealership for 45,000 with a extended warranty. The warranty didn't kick in for 30 days. When talking the deal over i brought up that the transmission had a weird down shift and i wanted the warranty so it could be looked at. I even showed the salesman that tested drove the truck with me. so 30 days later i set up a appointment had the truck taken in and the warranty company then told me they were canceling the warranty because the truck was to modified. SO ... read more
Frequently asked questions about Suburban Chrysler Dodge Jeep Ram of Farmington Hills
How is Suburban Chrysler Dodge Jeep Ram of Farmington Hills rated?
Suburban Chrysler Dodge Jeep Ram of Farmington Hills has a 4.5 star rating with 4,247 reviews.
When is Suburban Chrysler Dodge Jeep Ram of Farmington Hills open?
Suburban Chrysler Dodge Jeep Ram of Farmington Hills is closed now. It will open at 9:00 a.m.
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