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Suburban Chevrolet of Ann Arbor

4.0

About this business

Suburban Chevrolet of Ann Arbor is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

3515 Jackson Rd, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.01,972 reviews
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Scott Northway's profile image
Scott Northway 
recommend  Recommended
4 years ago

Always excellent customer service from Eric Gilliam and the rest of the Suburban team. Absolutely top notch! If you’re looking for a new or used car, or if you need service or collision work, give Suburban Ann Arbor try. You won’t be disappointed! 

Mikaela Dykes's profile image
Mikaela Dykes 
4 years ago

SLIMY SALESMAN. Viewed the car 3 times and each time we were rushed around. Felt like we didn’t get to really look at the car thoroughly the first three times because the salesman was trying to get us out the door before closing time. The final day, that I was supposed to buy the car. We sit quietly at the desk with the salesman for about 30 minutes while he chats on his cell phone with a DIFFERENT client, trying to make another deal while we are sitting right there. We came... Continue Reading 

Christopher Andrew's profile image
Christopher Andrew 
4 years ago
Christopher Andrew's profile image
Christopher Andrew 
4 years ago

Disappointing. I simply asked to see a copy of my credit report because the score they provided was lower than the lowest score when I paid to see all three bureaus. After calling GM, I was told to go to the dealer to obtain the report. The sales manager at Suburban Chevrolet of Ann Arbor then sent me an email refusing to share my report and a document she had created instead of the actual report. I was told I can get a free report through a third party site like I was too dumb to know that already. At the least bad customer... read more

Business response:

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (734) 423-1017 when you have an opportunity, and we will be more than happy to try and turn your experience around. 

Andrew Schlaud's profile image
Andrew Schlaud 
4 years ago

The dealership did not look at anything other than body damage after my accident. I had brake problems and stiff steering after getting my 2015 Equinox back. I took it back in and was told that it was “wear and tear”. Yet I had no problems before the accident. I will be going to the Attorney Generals office and reporting this to them and I will be writing a letter to Mary Barra’s office. -Andrew Schlaud P.S. I am Healthcare Provider and they did this to me in the middle of COVID. 

Amy J McCuiston's profile image
Amy J McCuiston 
recommend  Recommended
5 years ago

Wonderful work. Amazing Customer Service 

Larry P O'Sullivan-Cutting's profile image
Larry P O'Sullivan-Cutting 
recommend  Recommended
5 years ago

Corvettes arrived today. Pick at them before they get delivered tomorrow afternoon. 

John T Farrell Jr's profile image
John T Farrell Jr 
5 years ago

Very fast service, very professional 

Matt Kutsner's profile image
Matt Kutsner 
5 years ago

Awesome experience! I want to thank Mike Burns and Scott Greene for making my experience a very positive one! They were extremely helpful and accommodating and got me in a sweet 2017 WRX. Buy these guys some lunch on Monday! Would recommend these guys to anybody looking for a vehicle! Make the choice! 

Frequently asked questions about Suburban Chevrolet of Ann Arbor

How is Suburban Chevrolet of Ann Arbor rated?

Suburban Chevrolet of Ann Arbor has a 4 star rating with 1,972 reviews. 

When is Suburban Chevrolet of Ann Arbor open?

Suburban Chevrolet of Ann Arbor is open now. It will close at 8:00 p.m.  

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