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16100 Pines Blvd Service Building, Pembroke Pines, FL, 33027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Poor Diagnostic Process - Blamed Mods Without Basic Checks I am writing this review based on a highly disappointing and technically incompetent service experience with Subaru of Pembroke Pines concerning a critical safety system on my 2019 Subaru Ascent. Approximately a month and a half after a routine service, I began experiencing persistent faults with the Eyesight system and the Reverse Automatic Braking (RAB). These are not minor conveniences; they are vital safety features I rely on. When I returned to the dealership to... read more
Had to haggle for a used car, service is bad. Sent a part for the new used car that was damaged. Taking forever to get the replacement. Going on 3 weeks. They claim they have certified cars but they are beat up dented and scratched. Not sure where they get them from. To me that's not certified. Just another scam to push cars.
This review pertains to calling and making an appointment. Subaru needs to get their phone attendant system in order. It shouldn't be so difficult to make an appointment. Repeatedly when I call to make an appointment you get transfered to 3 or more places and still can't get a person or even leave a message for someone to call back. This is ridiculous!!!! I'm about to go in-person to make an appointment later.
Subaru Service has a 4.2 star rating with 49 reviews.
Subaru Service is open now. It will close at 6:00 p.m.
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