SubaPros

Master ASE 

on Dex Knows

13 years ago

These people are crooks..... I just wanted to help other people know that might get taken by this business, these people are crooks. I had an 2.5 L engine that needed to be rebuilt and I trusted subapro, to complete the task. Bad idea, what these crooks failed to realize is I work as a mechanic and have been a master mechanic for the passed 15 years. I just needed them to rebuild the engine, because I don't have access to a machine shop for the honing process required to put larger pistons, and the ability to grind the valve... read more

customer 

on Dex Knows

13 years ago

Dealership tried to sell me a radiator and a/c condensor I didn't need I just wanted to give a shout out to SubaPros for the fix on my vehicle as I think they deserve it. I went to a dealership because my Subaru was overheating over mountain passes and the dealership tried to sell me a radiator and an a/c conderser to fix the problem. A $1300 fix from the dealership. Went to SubaPros and I gave them the opportunity to sell me a radiator and they didn't. It just needed to be cleaned out from debris. $200 and a satisfied custo... read more

AnnD 

on Dex Knows

14 years ago

Best Sale/Service I've Ever had with Cars We purchased a 2000 Subaru Legacy in Dec. 2010 and loved it. After a few months a small problem with hesitation and then stalling problems got worse. Don and his amazing crew worked to diagnose the problem and ended up replacing the engine at no charge. I loved that they always return calls promptly and answered all my questions. They also did repair work on a major fender-bender for me and timed it so my car was in the shop less than a day. They never quit til I was completely satis... read more

daveg 

on Dex Knows

14 years ago

Subapros Knows Subarus The clutch of my 1997 Subaru Legacy was slipping after only 45,000 miles. I usually have it serviced at a Firestone by my office. They advised the only option was replacing the clutch. I called a number of transmission shops and a couple of other Subaru specialists. All said the same things. Subapros was the only one who said it might be repaired through a adjustment. I brought it in and sure enough after a $5 adjustment, the transmission worked fine. That was six months ago and I've had no problems. S... read more

Gino 

on Dex Knows

14 years ago

Great Two weeks ago I bought a used Subaru here, it was sole as-is. This morning I noticed that it had an oil leak, I called and spoke to Donald asked me to come right over. The problem turned out to be a rear main seal, they immediately pulled the engine and replaced the seal at no cost to me and they did it in just over two hours.These people are very honest and very competent, I feel that they should be supported. 

Graham 

on Dex Knows

14 years ago

Man of his word I purchased a 2002 outback over a year ago from subapros and yesterday the timing belt and head gasket blew, got towed to subapros and don knew he said the timing belt and head gasket were replaced at around 80,000 miles. To make a long story short rocky stayed all night and replaced all the parts for free! don does not lie and if something goes wrong that he said was fixed he makes sure to get it right to keep the customers happy! I will recommend subapros to anyone looking for a quality used Subaru or if yo... read more

Celsea 

on Dex Knows

14 years ago

very helpful and patient Suba Pros sold me a 2000 Outback and throughout the whole process, Don and his team remained very helpful, friendly, and informed. The car has been really reliable so far and Don has been in touch ever since the purchase to answer any questions I've had. 

Bob 

on Dex Knows

14 years ago

Not very professional I recently scheduled an app and dropped my subaru off at 8am. Was told someone would call me with a diagnosis. 2pm rolled around, no call. I called them to get the status and was told they hadn't gotten my car in yet. About an hour later they called me and said they won't have time for my car today. I am left wondering what the purpose of my appointment was. Needless to say, I took time off work, ended up taking the bus around town for no reason and they didn't even offer any sort of apology. There are ... read more

Brock 

on Dex Knows

14 years ago

A real review: I recommend this place. I brought my wife's 2000 outback sedan in for service. It needed more work than I wanted to pay for, but Donald cut me a deal and finished the work when he said he would. I had to bring it back because it was leaking oil. It had just been overfilled, and it was coming out the breather valve. Easy fix. I liked Don's personality, and I was able to get my wife's car fixed immediately because this is 'still' a secret, little shop.-Brock Maher