Stuf Storage - Downtown Seattle

Amber Szabo 

on Google

a month ago

Increased rating: Following these events i reached out to Stuff and spoke with staff that had the ability to affect change. they PROMPTLY- resolved the issue and i am very grateful. I am leaving it as only 3 stars however as a tech was meant to meet me at my unit and never showed he allegedly got 'turned around', additionally the fact this happened twice in the first place is still frustrating and inconvenient. I myself had to really try to find someone high enough to yield a result as my matter was time sensitive and i had ... read more

Alex Simon 

on Google

2 months ago

I’ve been reporting what appears to be a leak or water intrusion issue in this building for over a month. When I first raised the concern, I was told building management was aware of a “minor HVAC condensation leak” and that my unit “was not identified as impacted.” Despite that, the problem has continued, and there has been no meaningful follow-up or resolution. What’s more concerning is the condition of the storage area. It looks neglected and disorganized to the point where it resembles an encampment rather than a secure ... read more

Tuesday Tolentino 

on Google

5 months ago

Our office is located in downtown Oakland and the ease of this storage and close proximity to our office is perfect. We have 3 storage units and it helps us tremendously removing clutter from our office. Accessing the unit is so easy and if we run into issues customer service is very responsive!!! It's a great secure storage and very well kept. I see they have other locations and if we need one else where I would use them again. 

Lesa Faulkner 

on Google

5 months ago

Stuf Storage is a clean and very secure storage space. I would highly recommend it! 

Matt Sigman 

on Google

a year ago

Update: The owner refunded the fee and I have updated my rating accordingly. They added a $12/month fee without authorization for "insurance" despite me declining the coverage during the initial signup (see attached screenshot from my application). This fee was not on the first month's invoice but surreptitiously appeared on the following month's autopay. Had I not checked I wouldn't have known. I wonder if they may do this for all customers and many simply don't realize it has happened. I emailed them about this 4 times ove... read more