Stuf Storage - Downtown Oakland

Max Asante 

on Google

3 weeks ago

I was assisted with making a reservation last minute by Meagan Weld at the call center. She was very helpful detailed and patient with all my questions. I was able to make it the facility almost by 5pm and was assisted by Magdalene Brown the property manager. She walked me through the facility and gave me the rundown. I was impressed and signed the contract to start the same day instead of the next day which would be Sat. Rates were amazing and I was assured they wouldn’t have any major increases ever 6 months like extra spa... read more

Susie Q Wang 

on Google

6 months ago

Easy to move in but was very surprised by the email sent 12/23/24 that they’re shutting the storage facility down by 1/31/25. Though it’s close to BART, definitely some drawbacks since there’s no ramp and parking is not that convenient. Too bad. It was pretty great. 

Olga Levchik 

on Google

a year ago

This storage is not worth it anymore. Here are the reasons. 1. There is no parking in front of the building. it is reserved for fire department. 2. The pricing is non-transparent. I started with one price and then they came up with additional fees. 3. The digital key is unreliable. More than once I had to call the support to ask a person to open the door or had to turn around because there was no access. 4. Their support is unprofessional and rude. 5. The ultimate and most important reason for which I will be moving out and ... read more

Katie H 

on Google

a year ago

We've had a great experience so far when the Stuf storage in downtown Oakland. The remote customer service is responsive good at problem solving. Alerted us right away when we had accidentally left our unit unsecured. Sent maintenance out right away when someone had locked the new unit we were moving into. Other customers we've met their are all very nice . Not all units are equally well lit, so I'm going to reach out to customer service to see if there's anything we can do to get more light in our space. 

agam paradoni 

on Google

a year ago

Such a bad customer service, I cancel the membership with them and they charge me again for two months. It's took them one week to process my credit. They charge me 50% on the first man that was $60, and after that every month was 175, instead of 120. Not recommended at all.