Strong Auto's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Strong Auto

4.4

About this business

Location details

1360 Eastland Dr, Lexington, KY, 40505, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.4707 reviews
Select a rating
John W.'s profile image
John W. 
3 years ago

My car was not fully checked out. When I drove away there were parts laying loose in the back. They slide and fell all over the back of the car. It took me over an hour to find all the parts. They lied and said they ordered the part for the car. When I brought it in to be repaired they didn’t even know which one they had to order. They ruined my screen display trying to fix problem. Then they sent me to a sleezy shop down the street to fix what they couldn’t even though they said they had it all figured out... read more

Jerry C.'s profile image
Jerry C. 
3 years ago

Stay away from these thieves, my 18 yr old daughter was told to put down. 500.00 deposit on a car to hold for her to look at. We asked and was assured that if the car was not what they said it was we would be refunded. They forgot to say the car was full of scratches the inside was bubbling up by the gearshift and the door to get a big part out would have to be sanded down and repainted. The car was obviously not what they represented, the salesman told the owner what the agreement was and he will not honor the agreement, he... read more

Katie Terrana Washington's profile image
Katie Terrana Washington 
recommend  Recommended
4 years ago

We had a great experience with Big Al! We have purchased other vehicles from Strong and always have had good negations and quality vehicles. Big Al had the vehicles we talked about ready to go and was very respectful and kind. We couldn’t beat the prices and service was top notch! 

Terry Roger Epling's profile image
Terry Roger Epling 
4 years ago

they lied and misrepresented a car they had for sale. stated it was pristine..sure. trouble lights lit, scuffs in leather, body issues with paint and heavely smoked in after declaring it was a non smoker car. Being out of state, they pressured to pay a deposit to hold knowing we would not take this substandard auto but planned on keeping the deposit. dont deal with them. 

Summer Oakley's profile image
Summer Oakley 
4 years ago

My husband got pre approved Wednesday with a $1,000 down payment on a 2013 Ford Explorer, he scheduled an appointment for Saturday(today) at 1 o’clock to go look at it, test drive it, and get it. We called today and they tried to say we had to have a down payment of $2,000 and my husband started questioning them they said they’d call us back come to find out they sold it out from under us, and tried pushing a $15,000 car on us that didn’t have anything we wanted in a vehicle. The guy even tried to tell us “you didn’t want it... read more

Jennifer Renea Dorton's profile image
Jennifer Renea Dorton 
4 years ago

Dishonest. No moral, or business ethics. They are totally money driven and care nothing about people. They have an unethical business angle people need to be aware of. We are from out of state. The salesman, Jackie Allen, completely misrepresented the vehicle. We specifically asked if there was any damage to the interior, or exterior that we could not see in the photos. He said, "No, it was like new." He repetitively stated it was "pristine" and nothing was wrong mechanically... Continue Reading 

Gary Gibbs's profile image
Gary Gibbs 
4 years ago

strong auto is a bunch a crooks they sold my girl 3 cars in the last 3 months she has gave them 40,000 dollars and all the cars have been in the shop and she had to pay out of her own pocket would not even recharge the a.c. for her without changing her 

Kiersten Bowlin's profile image
Kiersten Bowlin 
recommend  Recommended
4 years ago

my husband and I were looking for a bigger car to accommodate our family. since we planned on our family growing, a Kia Sedona was in our future. we had looked locally and had a terrible experience with a local dealership. HOWEVER we made a 2 hour trip to Strong Auto to look at a Sedona they had. it was perfect. had everything I wanted. the wheels were not in great shape though. We were able to make a great negotiation and get the 3 bad wheels replaced to ensure we could drive the 200 miles back home safely. we worked with B... read more

Business response:

Thank you all for writing such a detailed review for us! We are happy you drove away in a car you loved. 

Kathy Jackson's profile image
Kathy Jackson 
recommend  Recommended
4 years ago

Brandon was great. No one else wanted to take my Credit Union credit. Strong wanted to sell cars!!. Thank you Brandon for being so awesome. 

Frequently asked questions about Strong Auto

How is Strong Auto rated?

Strong Auto has a 4.4 star rating with 707 reviews. 

When is Strong Auto open?

Strong Auto is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com