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StoryPoint Fairfield

4.5

About this business

Location details

7129 Gilmore Rd, West Chester Township, OH, 45011, United States

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4.5114 reviews
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Shawna Allen's profile image
Shawna Allen 
a week ago

My cousin (who was more like my mom} lived here over 4 years. In that 4 years they had gone through at least 5-6 different so called chefs. They have severe plumbing issues with ceilings falling in on the residents. The staff turnover is ridiculous. The theft by staff has warranted police involvement. They run off the good staff they have and allow the trash to stay. My husband volunteered every Sunday preaching and the day before his 4 year anniversary they called and told him that due to the plumbing issues they were disco... read more

Danielle curran's profile image
Danielle curran 
5 months ago

My Mom has lived here for a year & she loves it! Everyone is so nice & they keep her busy with trips to grocery or Reds games which is her favorite. Oh & BINGO - she loves going to bingo. 

Rebecca King's profile image
Rebecca King 
9 months ago
Kim Shults's profile image
Kim Shults 
11 months ago

Watch your charges! This place shows you a beautiful building full of glitz and glamour while they have their hand in your pocket trying to squeeze you for every nickel and dime possible. My family member was charged for care not received by Laurus, the care contractor for Story Point. In addition my family member needed a blood draw before a Dr appointment and Harmony Cares, the contracted medical provider, didn't do in in a timely madder resulting in my family member going to the Dr appt and being told the lab numbers we'r... read more

Kim Shults's profile image
Kim Shults 
a year ago

Watch your charges! This place shows you a beautiful building full of glitz and glamour while they have their hand in your pocket trying to squeeze you for every nickel and dime possible. My family member was charged for care not received by Laurus, the care contractor for Story Point. In addition my family member needed a blood draw before a Dr appointment and Harmony Cares, the contracted medical provider, didn't do in in a timely madder resulting in my family member going to the Dr appt and being told the lab numbers we'r... read more

Frequently asked questions about StoryPoint Fairfield

How is StoryPoint Fairfield rated?

StoryPoint Fairfield has a 4.5 star rating with 114 reviews. 

When is StoryPoint Fairfield open?

StoryPoint Fairfield is open now. It is open 24/7. 

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