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StorQuest Self Storage
- Consumer Services
- Fresno, CA
About this business
We provide 24/7 Customer Support! StorQuest Self Storage’s high-end facility in Northwest Fresno, California, has the diverse unit options, premium features, and convenient location you need for an effortless self storage journey. We have everything from small units for your outdoor gear to parking spaces for your boat or RV. We even offer climate-controlled units to help keep your stuff in prime condition. Call or stop by our facility, located on Island Waterpark Drive, today to reserve your unit.
Location details
5365 N Island Waterpark Dr, Fresno, CA, 93723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I'm giving this place 2 stars because the Assistant Manager, Patty, has been extremely helpful. Also, the grounds are very clean and well kept. The manager for this location, Desiree, is not very customer-oriented. In my experience, she has not been approachable, her communication should be clearer and more effective, and she has on many occasions not kept her word or has given me incorrect information that she has to later walk back. Dealing with Desiree has been challenging and is affecting my experience as a customer util... read more
Desiree was pleasant and polite and informative. The process was smooth and fast. I was in and out in probably 20 minutes! Excellent customer service. Highly recommend!
The facility is nice, clean, and easily accessible. The manager, Desiree, needs some serious work with her communication and customer service skills. She is rude, provides misinformation, and was more of a hindrance than she was helpful. Luckily, her assistant Patty was super helpful and accommodating. Quite the opposite of Desiree. It's not a bad place to rent overall, but Desiree really makes it difficult so be prepared to deal with her. She's a total headache.
Thanks Desiree was wondering help very knowledgeable an helped us along the way to get the perfect storage.
Miss Desiree Customer Service was superb. She went above and beyond helping us out in every way an excellent employee and a wonderful person. Patty is The first person we met she was awesome. Superb customer service, very friendly and helpful. Excellent employees.
Frequently asked questions about StorQuest Self Storage
How is StorQuest Self Storage rated?
StorQuest Self Storage has a 4.7 star rating with 259 reviews.
When is StorQuest Self Storage open?
StorQuest Self Storage is closed now. It will open tomorrow at 9:00 a.m.
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