Store-It-Right

Leyes HN 

on Google

3 months ago

This place is the worst for renting. I bought three storage auctions here and was a victim of fraud by the staff who manage this location. They take the good items before the auction and leave you with mostly junk. The photos are misleading—they make it look like there are valuable items, but they’re usually in the background, and 99% of what you get is trash. I don’t care about the money I lost, but I don’t want others to keep losing money at this place because of dishonest people like the ones running it. 

Colleen Bressler 

on Google

9 months ago

I've called 3 times and asked to speak to a manager without a response. I moved out of my unit on 9/6, called and notified the company on 9/7. When I rented the units, I was told that the payment would be prorated if auto-paid in full, which mine had. When I called to notify the company that the units were empty, they told me there as no pro-rating. I'm not out almost $500 for unused storage space. Then I get notified that 2 of the units will be due again on the following month (after cancelling the service). I've called 3 t... read more

Naomi Wood 

on Google

10 months ago

We have been dealing with this storage company for a long time and they are very very understanding and lenient and do their very very best to help their loyal customers , the property manager Keihi is very helpful and pleasent and kind to work with ! I would recommend this facility ten times over ! Nothing but the best experiences with her and this facility and my unit , and will always recommend to any and everybody who’s looking for a storage facility , thanks again guys ! ( one personal experience I can speak on out of m... read more

Hannah Wine 

on Google

10 months ago

So frustrated and disappointed that every time I come here (save for the first time) the dolly / carts are missing. Today I had to move a bunch of things, and I looked everywhere for a cart - in multiple buildings. Couldn’t find a single one. Nobody else was around, so it’s not like they were being used. There’s also no actual staff on-site, so I couldn't go into an office and ask. They save money by outsourcing their customer service, so the only “staff” is remote through a kiosk. Overall, super frustrating to not be able t... read more