StorageMart

No E. 

on Birdeye

8 hours ago

63. 38 when started now 89.87 same unit nothing changed but the price per month, paid for June in May one month ahead like always for over a year, then due to an accounting issue I get billed 114.87 for an online payment including a 25.00 late fee, billing history shows never late, on time for 15 months, even have a receipt showing paid when spoke with onsite manager Pam in her own words it's showing paid and receipt sent to the email on file this was on June 2, payment made on May 27, on june 4 I get billed for 89.87+25 lat... read more

Nathalie T. 

on Birdeye

3 weeks ago

Je tiens à souligner l’excellent service offert par Véronique. Grâce à son soutien constant, son professionnalisme et la qualité des informations fournies, ma situation problématique a été résolue rapidement et de façon efficace. Sa capacité à bien comprendre les enjeux et à proposer des solutions pertinentes a grandement facilité le processus. Je recommande vivement Véronique pour son engagement et la valeur ajoutée qu’elle apporte à votre entreprise 

Bonnie M. 

on Birdeye

2 months ago

I won't deal with this business any longer. I paid for product on debit. Now I have to wait minimum 1 month to get my money back. It comes from the states so that also means I loose money due to exchange rates. I call this a rip off Nonsense if you are going to have a business in csnada atleast make it so canadisns don't keep getting ripped off . 

Garth M. 

on Birdeye

2 months ago

Update: I originally posted a 60% increase in 2.5 years, but my calculations were incorrect.  The correct increase was over 70% in 2.5 years.  $245 to $417 Please let others know their business practices. 

Tonya Gibson S. 

on Birdeye

4 months ago

We have been buying storage auctions for almost 20 years. This is the most incredibly bad experience we have ever had. In fact 1 0f 1 bad experiences in total. We came to pay for our storage in the meantime the phone rang and the young lady told us to hold up while she took the call. Can you believe it was the storage unit owner saying her landlord should have paid the storage fees etc. The yound lady put us on hold again while she called her supervisor ( regional manager I believe) While we waited. He says how much d... read more

Jacqueline B. 

on Birdeye

10 months ago

Hats off to Tariq who achieved my unit transfer with "grace and style". He very resourcefully found another same floor, nearby unit before assisting me with orienting my boxes and wardrobes to fit the slightly smaller space until the placement was just right. May he rise in the company since he is worthy of the best! 

Dee W. 

on Birdeye

10 months ago

I can’t say enough good things about StorageMart and the support I received from Alan. After my mom passed away, I was overwhelmed and had to handle a lot at once. Alan was incredibly helpful, kind, and understanding throughout the entire process. He made it easy to arrange everything with the storage unit, and his compassion truly made a difference during a very emotional time. The facility itself was clean, secure, and easy to access, which gave me peace of mind. But what really stood out was the personal attention and ge... read more

Shayne D. 

on Birdeye

a year ago

RIP OFF Dont trust the billing . additional rates and fees charged 

Vickie R. 

on Birdeye

a year ago

I got a unit ot a special price in October, the rent has gone up 2 times and I never received a notice for this.