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StorageMart
- Consumer Services
- Lake Charles, LA
About this business
Location details
1515 Church St, Lake Charles, LA, 70601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Repeat Customer – I've had great luck renting from here and have been a repeat customer three years in a row. Whether you need a unit for a month or a year, they work with you and usually give you a good deal. I always get a unit on the first floor, inside. My only complaint, is that in the three years I've been there, only once, we forgot to take our lock after moving and the person helping me, put it back on. I didn't find out until 15 days after I was supposed to be out and they tried to charge me 1/2 month. I figured I h... read more
WORST CUSTOMER SERVICE!!!! – I would NOT give this Storage Mart any star except you have too. This StorageMart has the worst "customer service" in the KC area. They charge fake "insurance" fees, and the DO NOT post when they charge "late fees." I have been a customer for over 2 years and have indeed paid $1000's & $1000's of dollars BUT NOT in rent for storage but for misc. late fees, cut the lock fees, advertising fees etc. and I have never complained, I was late, but I was recently 12 hours late (according to them) and I w... read more
Horrible, rude customer service – The on-site manager is rude and unhelpful. I would not want her handling my personal information. I went in to rent a storage unit for 1 month, because I'm moving and I wanted to store my boxes so they're ready to move. As soon as I said I only needed it for a month, she rolled her eyes and acted like it wasn't worth her time. While I was filling out the form another customer came in to pick up his Uhaul. She took a look and said “I don’t know what you’re talking about, I don’t have any truc... read more
Editorial Review by Citysearch Editors – Storage centers--some open 24 hours--offer personal storage space, boxes and supplies; full-service packing and moving assistance; and rental trucks.
Editorial Review by Citysearch Editors – Storage centers--some open 24 hours--offer personal storage space, boxes and supplies; full-service packing and moving assistance; and rental trucks.
Editorial Review by Citysearch Editors – Storage centers--some open 24 hours--offer personal storage space, boxes and supplies; full-service packing and moving assistance; and rental trucks.
Editorial Review by Citysearch Editors – Personal storage spaces, packing materials and U-Haul truck rentals. Some locations offer private mailboxes, and vehicle, wine and cold storage.
Editorial Review by Citysearch Editors – Personal storage spaces, packing materials and U-Haul truck rentals. Some locations offer private mailboxes, and vehicle, wine and cold storage.
Editorial Review by Citysearch Editors – Personal storage spaces, packing materials and U-Haul truck rentals. Some locations offer private mailboxes, and vehicle, wine and cold storage.
Frequently asked questions about StorageMart
How is StorageMart rated?
StorageMart has a 4.6 star rating with 147 reviews.
When is StorageMart open?
StorageMart is open now. It will close at 6:00 p.m.
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