Storage Sense - Jonestown - Self Service

Christopher Guerrisi 

on Google

a month ago

I've had multiple bad experiences with this location. Most recently, I received a notification that my payment was late. I've been on autopay with them ever since Storage Sense took over the location. The debit/VISA card they have on file is my current card that is working fine with no issues, so the issue appears to be on their end, not mine. They still charged me late fees. I asked if they would removed them and I was told "they could not and they had to charge the late fees," stating it's my fault for not tracking my bank... read more

Robert Skotnicki 

on Google

2 months ago

Terrible location for storage. Keypads took several weeks to fix and gates were locked open. Management never sent out any communication about the problem or when repairs were estimated to be completed. 

J Boyer 

on Google

3 months ago

Entrance gate will not open and people do not have access to get their RVs for Fourth of July weekend. Call center is no help and says it should be repaired in 24 to 48 hours. Terrible customer service! Since Storage Sense purchased this facility service has continued to go downhill, but monthly rental fees continue to go up! They say the gate issue was due to a power outage, but every business within a few feet of them had power. Now the gates are wide open and won't close...Guess there is another "isolated" power outage! 

Hope Gallagher 

on Google

6 months ago

Friendly staff, quick easy transaction