Storage Rentals of America - HQ

Scott Miniaci 

on Google

3 weeks ago

RENTERS BEWARE!!!! Moving out? Plan on your final bill going to collections! Moved out of my unit before the end of the month. Called the corporate number as my facility was closed to see what I needed to do to close out the account as the unit was empty and they had already invoice me for the following month. Lady confirmed I was paid in full and I was good to disregard the invoice. I asked for confirmation, never recieved it. Four months later, I received a letter from collections for the following month they invoiced me f... read more

Matthew Tylicki 

on Google

2 months ago

I have a storage unit in Marblehead Oh. We had a lot of snow here. My unit is off to the eastside of property. My section was not plowed. The snow plow made it worse since they block my section in with snow that is now frozen. I talked to the property manager, they told me there is nothing they can do. Snow plow only comes out when snowing. They will not come out again to fix the problem. Called corporate and was told a district manager will call me within 48 hours. Why so long? Need to get into my unit. My only optIon right... read more

Todd Fritsch 

on Google

3 months ago

Just a heads up the price that is advertised on there website is not the price you will be paying in the very near future. The website price is to pull you in like they pulls me in with a 10 x 10 for $102 two months later its $143 the same unit today if you look on there website today is $112 It's your typical bate and switch pricing. The same company has the same size 10 x 10 unit down the road for $52 to pull you in and then will quickly increase the price after you move your belonging in. As of today with there add on ins... read more

Kaylee Bonnell 

on Google

5 months ago

My husband has a storage unit in Fort Wayne Indiana at SROA, for weeks the gate has been broken, no cameras, no actual security. You keep raising our prices and have a manager who is never there, always at a different facility, anyone can just walk in. You keep raising our prices and don't secure any of our items. Nobody should EVER use this unit. We're absolutely getting our stuff and getting out. 

Aaron Sercombe 

on Google

5 months ago

We’ve been maintaining the lawns, bushes, and weeds for SROA for the past couple of months, and they still owe our company approximately $4,500 for completed work. Despite numerous calls, voicemails, and emails to multiple contacts, we’ve received no response or payment. SROA has already acknowledged that this balance is owed, yet continues to ignore all communication. Extremely unprofessional and disappointing experience for a company of their size.