Stone's Premier Automotive

Frances P. 

on Yellow Pages

11 years ago

My car was picked up by AAA and as they recommend Stones' Premier Automotive on Shady Trail, and I do emphasize the Shady, I had it towed there. The price of having it fixed was more than the car was worth. I wound up buying a car off Stone's lot. When I took the papers to my bank the VIN # was wrong and I had to return to Stones to get it corrected. Never an apology from "Bob", the manager. I took the title papers to the DMV and the Lien had not been released. Again, a trip to Stones. I finally got the release of lien and w... read more

joy.cavendergatlin 

on Yellow Pages

12 years ago

This place is such a rip off. Picked up our car on Thursday with AAA paid tow. Did not get a quote until Friday and we picked car up on Thursday. I could have dealt with paying the 30 dollars fee for one night storage after quote but they charged us for 3 days...absolutely terrible BBB rating of F....so glad getting our car out of there anyone that puts you on hold until you cannot talk to them because they close is such an ethical business. Also they said if we did not pay them the full 90 they would make car unavailable to... read more

krystals123 

on Yellow Pages

13 years ago

AAA picked up my vehicle and recommended I take my car there rather then the place I normally go. I decided to give it a chance. They called on same day told me issue and said it would be 200 something to fix I said. Ok well 2 days later no call to tell its ready or anything. Really 2 in a half days. I called asked if my vehicle was ready he said it was ready I ask how long had it been ready guy said it was ready same day it was brought in. How annoying!! I immediately went and picked it up. Needless to say I will not be goi... read more

alicesleepy 

on Yellow Pages

13 years ago

Don't go there even they are listed as AAA approved shop. Last time before I go, I called the shop and a guy named Bob answered. I was quoted $45 for a comprehensive diagnose because I have Engine light on. And I specifically said I already knew the computer code for this warning light and according to the code, there are 3 possible issues and I'd like to know what's the exact problem. He sounded very positive and nice on the phone but he acted totally different when I brought my car over. Firstly it took almost 2 hrs for th... read more