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Stonegate Village Apartments
- Apartments
- Reston, VA
About this business
Location details
2244 Stone Wheel Dr, Apt D, Reston, VA, 20191, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have lived at their Union Gardens Apartments in NJ for over 20 years. This complex is disgusting and frequently has management issues. The tenants here are fed up. The building is not cleaned properly on a daily basis and it seems at though no one from Samantha Jessup, the office management, and the maintenance staff cares enough to keep our building safe and clean. How can you pride yourself on having a good reputation when one of your properties is falling apart. We need better office management, a bigger maintenance sta... read more
Business response:
Hi Darra, thank you for taking the time to share your feedback with us. We appreciate your residency here for the past 20 years, but we are saddened to hear that you do not feel your experience has met your expectations. Our teams sincerely value your feedback, and they’d like the opportunity to speak with you to discuss your concerns. We have passed your feedback along and someone will be reaching out to you shortly. In the meantime or when you have a moment we also welcome you to contact the Community Manager directly or e... read more
I have been waiting on a call back form the regional manager for over the past 45 days. I currently reside at the fenton silver spring apartments and move out in 3-4 days. This complex is unorganized and unsafe.
Business response:
Hello Ms. Sumrall and thank you for taking the time to share your feedback with us. We have been in contact with both our site team and Regional Manager and are glad to hear you have been able to speak. We apologize that your experience had not met your expectations and we are always striving to provide our residents with five-star service. Should you need anything else please feel free to reach out or email us directly at CustomerSuccessTeam@emcmgmt.com. ~ Customer Success Team
they are full of mess. very rude
Recommendedvery nice place to live. there rides everywhere you go so don't let that stop you.you got to see for yourself.
Needs a new manager, that conducts business on a professional level not a personal level.
Because it’s not kept up it’s dirty and management is not the greatest here you never see the manager you cannot ask any questions to the manager and most of the people here are not very helpful
Recommendedthey are very peaceful belong to the goverment
This buisness makes it very hard for delivery drivers to do their job. They have locked doors with codes for entry. This place is for elderly people that can't come down 10 floors to pick up their food. I'm supposed to be able to call with a code but most of the residents don't know their own code when asked. Today I was delivering and had to let the police and paramedics into the building. They were trying to use a code that they have but it was no longer working. I would be so mad if my grandparents needed medical attentio... read more
As a residence for several years, this property has fallen short in many aspects. For example, elevators are inoperable several days a week, water leakage exists throughout the lobby, the clientele has fallen, the management main focus is renting to anyone regardless of references. Family with several babies are residing efficiencies or one bedroom apartment. In addition, seniors are put in harm's way due to drugs and the unsavory person entering and leaving the building.
Frequently asked questions about Stonegate Village Apartments
How is Stonegate Village Apartments rated?
Stonegate Village Apartments has a 2.5 star rating with 31 reviews.
When is Stonegate Village Apartments open?
Stonegate Village Apartments is closed now. It will open tomorrow at 9:00 a.m.
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