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2501 W William Cannon Dr #203, Ste 203, Austin, TX, 78745, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible customer service, they send a text, informing you, your prescription is checked out and you will get tracking info within 1-2 business days.. It has been six days, I called twice and it goes to some answering service, which is extremely horrible in taking info, not trained at all. It has been 24 hours since that and no call or text.. They have charged my credit card for a refill 7 days ago. Please stay away from this pharmacy.
Horrible customer service, they send a text, informing you, your prescription is checked out and you will get tracking info within 1-2 business days.. It has been six days, I called twice and it goes to some answering service, which is extremely horrible in taking info, not trained at all. It has been 24 hours since that and no call or text.. They have charged my credit card for a refill 7 days ago. Please stay away from this pharmacy.
If I could give zero stars I would, it's impossible to talk to anyone at the pharmacy, it's been over a month and I still don't have my medication nor has it even been shipped. You get a text every couple days telling you you'll get your prescription in 7-10 business days, you'll get your meds 8-10 days after your card is charged etc. But you never get your medications. I can't even transfer my prescription out of the pharmacy because so can get a hold of anyone!
Stonegate Pharmacy has a 4 star rating with 808 reviews.
Stonegate Pharmacy is closed now. It will open tomorrow at 8:30 a.m.
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