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Stone Falls of Ada located in Ada, MI provides residents with a well-appointed living experience minutes Grand Rapids, premier shopping, dining, and entertainment, and is close to the world headquarters of Alticor family companies.
330 Stone Falls Dr, Forest Hills, MI, 49301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Bad service, expensive, but decent apartments The apartments have lots of natural light and a great layout, but the quality for the price is subpar. We stay because it’s quiet, has lots of windows and big rooms. The maintenance responsiveness is awful and snow removal is slow. They don’t even clean our driveway all the way(had to shovel a lot this winter). Overall good location and set up of apartments but don’t expect good customer service for your pretty penny here.
Business response:
Thank you for taking a moment to share this feedback with us. Our team here at Stone Falls of Ada takes pride in offering an upscale apartment experience and relies on feedback from our residents to enhance the quality of service we provide. We'd love the opportunity to connect with you personally to learn more about your time at Stone Falls of Ada and discover ways to increase your comfort and overall satisfaction. Please give us a call at (616) 949-2929 or email us at stf@villagegreen.com. Sincerely, the Stone Falls of Ada... read more
Heartless - Be Careful My wife and I enjoyed living here - until my wife, who is disabled, injured her knee, ending her career as a nurse. We had a second floor apartment and it became dangerous for her to go up and down alone while I was away at college. After she fell down once, we made the hard decision to have her move in with me. Despite giving 45d notice so they could easily re-rent the apt, they assessed a $3300 penalty for breaking our lease - no matter when or if they re-rent. Worse, when we asked for some time to f... read more
Business response:
Thank you for taking the time to share your feedback with us. We'd like to take this opportunity to thank you for choosing to call Stone Falls your home, as we appreciate the time you spent in our community. The safety and satisfaction of our residents is our number one priority, so please know we take this feedback seriously. Our team of leasing professionals is proudly committed to adhering to all Fair Housing laws and providing transparent leasing practices, and we are sorry that the solutions presented to you were not sa... read more
Management is not helpful The property managers are not helpful and are unresponsive. There are ants all over the dog park, our garage and into our unit. We have had problems with dogs parking and our neighbors being extremely noisy and have contacted management and have gotten no response. They also are delaying the opening of the pool, even though we pay more to live in this complex because of the amenities. They said they need more time to get ready, but they’ve had ample time to prepare. Management is just lazy.
Pros and Cons Pros and Cons of someone who lived here from July-December 2019. Pros: 1) Maintenance came when called for repairs. 2) Door to Door garbage pick-up. 3) Nice Pool Cons: 1) No Dishwasher for the 6 months I lived there. Was never told before renting. 2) Question Financial Stability. Because of the lack of a dishwasher and outside appearance of apartments and garages compared to other apartment communities in the area. Took six weeks to receive security deposit and that's upon asking for it. 3) Told it is the polic... read more
Concerns I’ve lived here 2.5 years. The first 2 years were great! It lived up to luxury apartments and neighbors that came from diverse, professional backgrounds. The management was showing some concerns and Village Green replaced them. This has been very concerning. The atmosphere has changed to less sophisticated and one can feel marketing strategy all the time living here; signs out front commonly seen at apartments located around universities, social media, deals being adversed, etc. The communication with residents is t... read more
Business response:
Hello, and thank you for sharing your feedback with Stone Falls of Ada. We are very sorry to hear you’ve experienced such concerns with our community. We want to assure you our team is dedicated to providing best in class customer service, and that we take these matters you’ve brought to our attention very seriously. Our goal is to ensure the satisfaction of all our residents and provide comfortable community they are proud to call home. We would like the opportunity to meet with you personally to discuss these concerns you’... read more
Internet is the worst The location is great, we really enjoy the complex-especially in the summer with the pool, and the apartment suits my wife and I well. However, what is extremely frustrating is the internet and cable they provide at Stone Falls. If you depend on the internet for your occupation, if you have a SmartTV, or if you want to stream tv or movies on your computer, this is not the place you want to live. Stone Falls includes a $75 cable/internet charge and the internet connection is annoyingly poor. It is to the... read more
Check it out, really nice place to live. I have lived here for 5 months now. I actually reserved my apartment sight unseen and could not be more pleased. Every picture you see on the site is legitimate. it is well maintained. staff are helpful . The apartment is relatively quiet. I love having a washing machine and a garage I can drive into that I don't have to share. Check it out - this place is great. I plan to stay a few more years here.
Stone Falls of Ada I have lived at Stone Falls since July 1, 2009. The property is impeccably managed, the pool and club house are a wonderful benefit. My "home" has 9 foot ceilings, a well equipped laundry room, a fireplace, 2 bedrooms and 2 baths. I feel safe and secure.
Quiet and Convenient We have enjoyed our year here at Stone Falls of Ada. For the most part things have been great with the apartments and the location is GREAT! The only minor issue was parking, some of that was due to the location of the unit we were in but also the fact that visitor spots were take up by full time residents who did not use their garages and or own driveways. But with that said, that just comes down to apartment living and courtesy for your neighbors.
Stone Falls of Ada has a 4.3 star rating with 138 reviews.
Stone Falls of Ada is closed now. It will open at 9:00 a.m.
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