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12490 Quivira Rd, Overland Park, KS, 66213, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
A wonderful experience moving in last week! Reisa made the entire process smooth and painless. She went above and beyond to make sure that everything was perfect for my move. I can’t thank her enough!!!
Not only was the assistant manager unkind, but when I moved out and had the apartment professionally cleaned, they told me it was not cleaned at all and was the worse apartment they have seen. I have pictures of the cleaning job and what was done. I only got $200 back from my deposit of $1600. I was charged for things that were not even in my apartment. DO NOT LIVE HERE!
Business response:
Hi Andrea – We are sorry to hear you didn’t have a positive experience with our team as it is always our goal to provide exceptional customer service. We have reviewed your account and we will be in touch with you soon to help clarify any charges that occurred at move-out on your account. We look forward to assisting you!
Not even sure where to begin, it’s takes a lot for me to leave a “not so positive “ review but I have reached my limit and hope to keep others from moving here and having a bad experience. First the apartment they show you and the one you get are very different. The appliances are at least 20 years old, that I can deal with however the blinds were old and filthy. I inquired about the blinds right after moving in and got the run around, eventually I was told I could pay $250 to have the updated ones installed. I did pay it as... read more
Business response:
Hi Nimati! It’s unfortunate to hear that you view our community and team in this light. We can absolutely assure you that our entire team is striving to offer excellent customer service. A member of management will be contacting you soon so that she may listen to your concerns and work towards resolving them. We look forward to assisting you.
Stone Briar Apartment Homes has a 3.3 star rating with 95 reviews.
Stone Briar Apartment Homes is closed now. It will open at 9:00 a.m.
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