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STONE AND STRAND
- Consumer Goods
- New York, NY
About this business
Location details
21 B Crosby St, New York, NY, 10013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I was searching high and low for the perfect earrings for my wedding, finally with one month away I happened upon Stone and Strand but they were out of stock online in the pair that I wanted. I called up and Michelle was able to locate a pair for me and set them aside in their NYC showroom. When my partner and I got to the store, the two associates there were so helpful and patient as I tried things on. The earrings were perfect, higher quality than what I had been seeing at Catbird and Mejuri. They are exactly what I had be... read more
I purchased 13 earrings and a small tennis bracelet. The bracelet clasp bent the first time I put it on. Very cute but daintily unsustainable. Within less than 6 months all the “14k gold” earrings started to tarnish and shift from gold to an oil slick/dark metallic color. I have other 14k gold earrings that are not this brand that have never tarnished or changed colors over the years of having them. I was able to return the bracelet for a refund but I requested a partial refund for the earrings since it had been 6 months and... read more
Do not buy jewelry from here!!! I paid $300 for the small round diamond necklace and the chain has snapped twice! My sister bought the same necklace and it snapped for her as well so it wasn’t just a faulty one. I have spent over $100 at another jewelry repair shop to get it fixed since it is out of the warranty and they charge so much to ship it back, at this point I might as well scrapped it (although again it’s so cheap a jewelry shop would only pay $50 for the whole thing). Plus although they say that the diamonds are hi... read more
I’m sorry to have to write this review however I think it is important to let potential customers know what to expect from this company. Small businesses in particular need to make excellent customer service their priority. I received a Heart of the Matter necklace as a special gift many years ago. It was my favorite piece of jewelry and I wore it every day. It was a very delicate piece and it broke. I had sent it in and paid for a repair and approximately one year later it broke again. I was more than happy to pay the $35 p... read more
Frequently asked questions about STONE AND STRAND
How is STONE AND STRAND rated?
STONE AND STRAND has a 4.2 star rating with 1,758 reviews.
When is STONE AND STRAND open?
STONE AND STRAND is closed now. It will open tomorrow at 11:00 a.m.
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