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STONE AND STRAND

4.2

About this business

Location details

21 B Crosby St, New York, NY, 10013, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.21,758 reviews
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Natasha Thaler's profile image
Natasha Thaler 
on Google
6 days ago

I was searching high and low for the perfect earrings for my wedding, finally with one month away I happened upon Stone and Strand but they were out of stock online in the pair that I wanted. I called up and Michelle was able to locate a pair for me and set them aside in their NYC showroom. When my partner and I got to the store, the two associates there were so helpful and patient as I tried things on. The earrings were perfect, higher quality than what I had been seeing at Catbird and Mejuri. They are exactly what I had be... read more

Maggie Stewart's profile image
Maggie Stewart 
on Google
a week ago

I purchased 13 earrings and a small tennis bracelet. The bracelet clasp bent the first time I put it on. Very cute but daintily unsustainable. Within less than 6 months all the “14k gold” earrings started to tarnish and shift from gold to an oil slick/dark metallic color. I have other 14k gold earrings that are not this brand that have never tarnished or changed colors over the years of having them. I was able to return the bracelet for a refund but I requested a partial refund for the earrings since it had been 6 months and... read more

Catherine Woods's profile image
Catherine Woods 
on Google
a week ago

Do not buy jewelry from here!!! I paid $300 for the small round diamond necklace and the chain has snapped twice! My sister bought the same necklace and it snapped for her as well so it wasn’t just a faulty one. I have spent over $100 at another jewelry repair shop to get it fixed since it is out of the warranty and they charge so much to ship it back, at this point I might as well scrapped it (although again it’s so cheap a jewelry shop would only pay $50 for the whole thing). Plus although they say that the diamonds are hi... read more

Audra's profile image
Audra 
on Google
a week ago

I’m sorry to have to write this review however I think it is important to let potential customers know what to expect from this company. Small businesses in particular need to make excellent customer service their priority. I received a Heart of the Matter necklace as a special gift many years ago. It was my favorite piece of jewelry and I wore it every day. It was a very delicate piece and it broke. I had sent it in and paid for a repair and approximately one year later it broke again. I was more than happy to pay the $35 p... read more

Penelope's profile image
Penelope 
on Google
a month ago
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Frequently asked questions about STONE AND STRAND

How is STONE AND STRAND rated?

STONE AND STRAND has a 4.2 star rating with 1,758 reviews. 

When is STONE AND STRAND open?

STONE AND STRAND is open now. It will close at 6:00 p.m.  

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