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STIEBEL ELTRON Australia

3.5

About this business

Location details

2 Harvey St, Pyrmont, NSW, 2009, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.556 reviews
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Andrew Stevenson's profile image
Andrew Stevenson 
2 months ago

These guys are great. Really helpful, answer all my questions and worked out a solution. Highly recommend. And good gear too 

Brett Gibson's profile image
Brett Gibson 
3 months ago

Beans new heat pump purchased. Faulty from day 1. Four weeks in still no working product. Zero stars 

Jack Heaney's profile image
Jack Heaney 
6 months ago

Terrible service and product. I am a licensed plumber and installed two of these electric instantaneous heaters 2 weeks ago. One of them was faulty and Stiebel promised to send a technician out in 1-2 days. Over a week has now passed with constant promises of "we will call you back" and also a different excuse every time as to why they haven't booked in the technician. Of course they never returned my calls so I would call again and still more excuses. I have never dealt with a more unprofessional team, their two service tea... read more

Mark Gibeau's profile image
Mark Gibeau 
6 months ago

Avoid this company. Like the plague. Bought an Entron WWK 302H and had it installed in 2019. I noticed some rusty water was leaking from one of the valves right before the 5 year warranty was about to expire. In Canberra there is apparently only one person who is authorised to do warranty service. It took me 5+ months to get it done. I had to contact the repairman over a dozen times. He would set times and not show. He would say he'd get back to me and wouldn't. I contacted the head office to explain I was having trouble get... read more

Mike Handes's profile image
Mike Handes 
7 months ago

Our Stiebel under sink HWS developed a slow leak a little over 5 years after installation. Although this was just outside the warranty period, Stiebel sent me a replacement unit at no cost - terrific service! 

Frequently asked questions about STIEBEL ELTRON Australia

How is STIEBEL ELTRON Australia rated?

STIEBEL ELTRON Australia has a 3.5 star rating with 56 reviews. 

When is STIEBEL ELTRON Australia open?

STIEBEL ELTRON Australia is closed now. It will open at 9:00 a.m. 

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