Stewart's Heating & Air Conditioning

Kelly S. 

on Yellow Pages

9 years ago

I have never used Stewart's Heating and Air yet but a neighbor used them last year when it was freezing cold and their furnace went out. The came out first thing in the morning and had their furnace going after about twenty mins and their house was warm again! I would recommend them even though I haven't used them yet. I hope when I do use them it won't be because of an emergency!! Maybe normal maintenance? 

Stephen S. 

on Yellow Pages

9 years ago

Stewert's heat and air did the right thing. i bought a Goodman gas pack 5 years ago. 3 years later my inducer assembly went out a they replaced if, labor charge only, a year and a half later it was going bad again, they sent a tech out who said i needed another new one. charged me 130.00. summer came and we forgot it till the beginning of this winter, it was still bad. i called Stewart's and the next day they came our here and made it right. I got a new induction motor and labor for free. not many companies these days will d... read more

Mary M. 

on Yellow Pages

9 years ago

Stewart's installed our HVAC and every year since, I've had to call them to put in more coolant. I realize this is more the unit than the service company, however, within the last year when I've called them, their tech has failed to show up on three occasions and failed to call. I've been left with no ac for more than a week on two occasions in high heat. When I called, all I got was a "we'll get someone there tomorrow." Nope. And then when I called, I got the answering service. So, on to a new provider. Very, very disappoin... read more

gurley27539 

on Yellow Pages

12 years ago

I used Stewarts Heating and Air recently and must say that I am very impressed. I got great customer service when I called the office and they sent one of their service techs out that afternoon. The technician was professional and in about a hour my AC was running again. I will defiantly use Stewarts again and have already started recommending them to my friends. 

doctort3 

on Yellow Pages

12 years ago

Working with Stewart's Heating & Air Conditioning has been extremely frustrating. They installed my unit 5 years ago and it has leaked ever since. When the unit was under warranty a tech came out and said he was able to fix the leak. However, my unit has needed a recharge every year since (at $300 a visit). Obviously the leak is still there and it was recently pointed out by another HVAC contractor. When I called to address the issue, they wouldn't return my calls, they would conveniently lose my file or tell me that they we... read more

emmybea 

on Yellow Pages

13 years ago

Unfortunately, my experience with Stewart's was not a good one. Their customer service and follow up after my service was absolutely terrible. On Nov. 10, 2011, Stewart's installed a new HVAC system for me. The unit failed the initial City of Raleigh Inspection and Stewart's had to make two repairs in order for the unit to pass the inspection. In addition, when I received my electric bill, it was DOUBLE what it had been before the new unit was installed (and I was told that my bill would be much less with the new system). I ... read more

jwilliam62 

on Yellow Pages

13 years ago

The day before Christmas Eve my system gave out and the last thing I wanted to hear was it needed replacing. I have used Stewart's for years, trusting and relying on Stewart himself too transitioning and working with his son in law Chris.It is evident their systems have not changed for I am still able to talk directly to Chris and have him double check his teams findings and always returning my calls. As it turned out I did need a new system. With this warm weather, there was no real rush, but I decided to get it done before... read more

beverlyhorrace 

on Yellow Pages

13 years ago

Very professional company! We had to replace both of our HVAC units and called 3 companies to give us quotes. Stewarts was by far the most professional, respectful, honest, courteous and knowledgeable company that came to our house. From the salesman to the men who installed our units and replaced our duct work, every person we dealt with was wonderful! They are also very quiet and clean when they work. The office staff at Stewarts is also very friendly, professional and knowledgeable. They always return calls promptly and a... read more

trainwreck7399 

on Yellow Pages

13 years ago

They were fast, efficient, and brought our house from 84 degrees inside during the summer heat wave down to 70! I have save a ton on electric and gas bills already in the last five months and they even helped us with the tax credit information. We got our estimate on Tuesday and we were cool by Friday! Would highly recommend. Their customer service at the office was excellent as well and helped with all of my questions before and after installation.