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As your automotive dealership, we’re dedicated to delivering high-quality service to you at every step of the car ownership process. That means delivering genuine OEM parts to our customers whether they’re planning a DIY home auto project, need repairs at our dealership, or want to improve their car with new accessories. Our service department keeps a large inventory of factory OEM parts in stock at all times, because we know how important it is to fit the vehicles we’re servicing with genuine manufacturer ... read more
4202 Stevens Creek Blvd, San Jose, CA, 95129, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
I was very satisfied with the service I received at the parts department, it was nice and quick as it should be! The front desk gentleman named Stephen was very helpful and patient with me, he took his time answering any questions I had and was very professional. Will definitely be coming back.
I don't service my old Toyota here so this review is only on the parts department. This is my go-to place to order small OEM parts like oil filters, air filters, etc. Reasonable priced. And Alfonso at the front desk is a gentleman of gracious hospitality.
谁也不要来他家做保养,大家看一看,空滤卡扣没有卡,导致异响,找了好久才找到异响原因是卡扣没有卡,大家都不要来这种不负责任的4S店保养车辆,切记
Not sure why this department has so many problems. I ordered a part for pickup. Received notice that it was ready for pickup. Drove all the way there and they say I can’t have it because it’s damaged or something. Ok, so why did you tell me it’s ready or not bother to send a follow up message? I ask them to mail it to me and they say ok. 2 weeks later nothing in the mail. Call and they say it was delivered to my address. I say I will check again. Nothing. Call back and they say there were problems and wasn’t shipped out yet…
Like other people said, this location is a joke. The prices are outrageous. They even charge twice as much as Lexus for the same part. If you try to make an online order for cheaper, they will tell you it’s not possible to pick up now.
Stevens Creek Toyota Parts has a 3.4 star rating with 45 reviews.
Stevens Creek Toyota Parts is closed now. It will open at 9:00 a.m.
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