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Steven R. Shum, OD
- Optometrists
- Germantown, TN
About this business
Specialties Quality Eyecare and Eyewear for Your Entire Family ~ Drs. Shum, Nelms, and Clark use the latest technology based on medical research to provide you and your family quality eyecare. Our caring and well-trained staff will make you feel at home during your visit. Our exclusive eyeware, bought from the same sources as boutiques in Manhattan, are assured to be the latest styles and best quality. Our opticians will assist you in finding the right pair for you. Unmatched two year warranty on frames and lenses! This warr... read more
Location details
2109 West St, The Optical Boutique, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent care
I felt that I got a very thorough eye exam in Dr. Shum’s office. He took the time to explain all the tests I was given I appreciated all the up to date equipment he has. You get what you pay for. I would highly recommend him and his staff.
Dr. SHUM and his staff are the best ever...They all go the "extra mile" to make sure my eyes are healthy..Thanks
Was referred to Dr Shum by my retina surgeon due to difficulty I was having with my near vision! Dr Shum had all the latest technology but in the end, it was his wisdom that determined I had a condition called convergence insufficiency prism. He was very thorough and I was finally able to make the distinctions between letters/numbers that have given me fits at other offices. Now, I have the proper prescription so that I can read without the lines crossing and overlapping! Best eye exam ever!
Had a very negative experience. No clarification on what you are being charged for. Charges follow up appointments and contact fitting fees an unbelievable price. When I simply questioned them about my 1000.00 bill they seemed irritated.
I would not recommend going to his office as he made several pair of unsatisfactory glasses for me, and I kept asking for them to be made so that I could really use them for seeing better. They were very expensive items to work so poorly. I wrote him a letter detailing all the issues I was having, and I got no reply. They are more interested in selling frames than really dealing with one's vision issues. I was very disappointed in my experience here.
Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Was this provider's staff friendly? Yes, they went above and beyond Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Was it easy to make an appointment with this provider? Yes
Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Was this provider's staff friendly? Yes, they went above and beyond Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Was it easy to make an appointment with this provider? Yes
Frequently asked questions about Steven R. Shum, OD
How is Steven R. Shum, OD rated?
Steven R. Shum, OD has a 4.9 star rating with 516 reviews.
When is Steven R. Shum, OD open?
Steven R. Shum, OD is closed now. It will open at 8:00 a.m.
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