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Steven J. Reiss, MD
- Neurologist
- Louisville, KY
About this business
Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.
Location details
3900 Kresge Way #51, Ste 51<br>Baptist Health, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Starting at age 16, I have had 4 spinal surgeries in 25 years. Dr. Reiss did the 4th and while there is no doubt that he is an excellent surgeon, his people skills and ability explain things leave much to be desired. Appointments always run behind schedule, in the few minutes he spent with me during any office visit, pre-op, Post op, etc it was apparent that he couldn’t care less about the fact that he is a care giver. He was rude, cut me off while I tried to share details about my condition and showed no interest in ongoing... read more
I never went to my appointment. They called to cancel over paperwork. Which is fine, considering whomever does the calling, was extremely rude. Edie, whom made rude comments about how young I am and my mother calling for me. Carol, whom had the attitude because I didn’t bring in the paperwork. They are careless (As in, you’re supposed to care about the patient) & extremely unprofessional. Would have went somewhere else, if I’d have known to read the already made reviews of this horribly managed “doctors office.”
Although I didn't get to meet Dr. Reiss for a much wanted second opinion, I have decided against it The reason is the rudeness of the receptionist. I am older and was confused about the needed medical records release form, but it certainly gave her no right to be rude. If this is indicative of the attitude of his employees, it is best for myself to go elsewhere.
I work in the OR at baptist health.about a month ago I was working Dr. Reiss’s partner Dr. Villanueva. I described my symptoms and took his advice of seeking out a steroid dose pak from my PCP and a MRI. Dr. Reiss was very approachable when I got my images. Appt scheduled within 10 minutes and we discussed options but I hinted that I wanted a microdisc and he agreed that’s what he would recommend.Instant relief, walked 2 Miles 4 hours after procedure.Him and Dr. V do great work highly rec.5stars
My dad had been recommended to see him and had optimal results after surgery, I then had been recommended by my dad on my misfortune to have to have spinal surgery and have fantastic results. Surgery sucks, but knowing Dr Reiss will do it right is worth it.
Our appt was for 1:30. After driving for an hour and a half we arrived at 1:31. The receptionist told us we were late (she said our appt was 1:15) and might have to be rescheduled. I explained about our drive and she said she would go ahead and put us in. After sitting there for 1 hour and 10 minutes. I asked how long it was going to be and she told us we had to reschedule because our appt was @ 1:30 and as a new patient we were supposed to be there at 1 so we were considered a no show.
Friendly and professional Dr. Reiss did a great job with my spine surgery. Minimal pain and wonderful results. Highly recommended!
Pro: surgery went well. Con: very little communication. 15 minute consultation, very brusque, and he arrived 30 minutes late, complaining how inconvenienced he was. Day of surgery, he spoke to me for about 2 minutes and seemed disinterested. He may be a terrific surgeon---I'm not qualified to judge that. I can say I was disturbed by his lack of care or compassion. I felt like a piece on an assembly-line.
Frequently asked questions about Steven J. Reiss, MD
How is Steven J. Reiss, MD rated?
Steven J. Reiss, MD has a 3.2 star rating with 44 reviews.
When is Steven J. Reiss, MD open?
Steven J. Reiss, MD is closed now. It will open tomorrow at 9:00 a.m.
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