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Steve Landers Toyota NWA Service Department

4.2

About this business

Location details

411 S Metro Pkwy, Rogers, AR, 72758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.2153 reviews
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Manuel Morales's profile image
Manuel Morales 
4 days ago

You would think being Toyota Dealer they will do the best service because of how pricy they are. But you wrong they take short cuts too. Horrible service they did to my Toyota and liers too. I please avoid if possible. 

Trey Jones's profile image
Trey Jones 
2 weeks ago

Service center seems very nice and friendly people. So my rating is not based on them as they are just doing their job. This dealership charges a mandatory $175 diagnostic fee for any repair. I had a seatbelt not clicking I knew it was broke, but figured cost me a little extra and let the dealership solve it. I bought the part myself for $60 with tax and replaced it in 5 minutes. I understand the requirements of a diagnostic fee if I was having to run a Dino on it. However, Charging that for a simple seatbelt replacement is ... read more

Aser Ahmad's profile image
Aser Ahmad 
2 weeks ago
prudhvi reddy's profile image
prudhvi reddy 
2 months ago

I had a very disappointing experience with Landers Toyota in Rogers. About a week after having a dash cam installed at Best Buy, multiple warning lights and front sensor alerts appeared on my Toyota. I brought the vehicle to Landers Toyota for diagnosis. They charged me an inspection fee of around 167$ and then told me it would cost more than $2,000 to repair the issue. I was informed that the problem was caused by a faulty dashcam installation that had damaged the front sensor and wiring. Wanting to verify that diagnosis, I... read more

lineesh kadiyangattidathil's profile image
lineesh kadiyangattidathil 
3 months ago

I had specifically mentioned the light is not working. They came back telling they couldn’t find any issues. I had to then take to Christian brothers to fix the lights. The quality of the service is going down. Not seeing any value to continue paying for the premium and not getting any value out of it. 

Frequently asked questions about Steve Landers Toyota NWA Service Department

How is Steve Landers Toyota NWA Service Department rated?

Steve Landers Toyota NWA Service Department has a 4.2 star rating with 153 reviews. 

When is Steve Landers Toyota NWA Service Department open?

Steve Landers Toyota NWA Service Department is closed now. It will open at 7:00 a.m. 

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